https://community.extremenetworks.com/t5/extremewireless-identifi/3825-aps-showing-as-inactive/m-p/92617#M7316 Could this be the issue? <BR /> <BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Solution/000038167" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/000038167</A><BR /> <BR /> If not I would suggest you contact the GTAC for help. Mon, 23 Sep 2019 20:31:36 GMT Doug 2019-09-23T20:31:36Z https://community.extremenetworks.com/t5/extremewireless-identifi/3825-aps-showing-as-inactive/m-p/92616#M7315 I have a handful of 3825i APs showing as inactive in the controller. They are getting a valid IP address and I am able to SSH into the APs and ping the controller.<BR /> <BR /> I have two C5215 controllers running version 10.41.10.0014<BR /> <BR /> Any commands I send from the controller such as a reboot or release don't seem to effect the APs that are showing as inactive. I've tried manually restarting the AP and it rebooted and still showed inactive. Mon, 23 Sep 2019 20:19:45 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/3825-aps-showing-as-inactive/m-p/92616#M7315 hgivens 2019-09-23T20:19:45Z https://community.extremenetworks.com/t5/extremewireless-identifi/3825-aps-showing-as-inactive/m-p/92617#M7316 Could this be the issue? <BR /> <BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Solution/000038167" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/000038167</A><BR /> <BR /> If not I would suggest you contact the GTAC for help. Mon, 23 Sep 2019 20:31:36 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/3825-aps-showing-as-inactive/m-p/92617#M7316 Doug 2019-09-23T20:31:36Z