topic RE: AP's are not managing with virtual controller? in ExtremeWireless (WiNG)

AP's are not managing with virtual controller?

Prabhu_M1 — Wed, 20 Jun 2018 12:17:00 GMT

We have 3 No's of AP 7632 which is running the firmware version with 5.9.1.2-006R.
But AP's are not managing with Virtual Controller and also I executed the cmd slave AP in CLI such as AP7632#controller adoption host .

Kindly help us to resolve the issue.

RE: AP's are not managing with virtual controller?

RobertZ — Wed, 20 Jun 2018 17:14:00 GMT

Make sure that the VX9000 is on same firmware version as APs or vice versa.

Do you see them if you run CLI command 'show adoption status | i AP7632' ?

RE: AP's are not managing with virtual controller?

Christoph_S — Wed, 20 Jun 2018 17:43:00 GMT

Are they in the same broadcast domain?
Can they see each other (run command: >show mint neighbors)?
Are they going through a routed switch?
The layer 3 command for adoption, if you need it, is:

>en
#self
#controller host
#com wr
#show context (for verification)

Are they all on the same firmware version?
Can they ping each other?

RE: AP's are not managing with virtual controller?

Prabhu_M1 — Wed, 20 Jun 2018 17:59:00 GMT

One of the access points will act as a virtual controller, not VX9000.

I have executed the all the cmd which you mentioned

I can ping slave AP IP address from master AP

All ap's are same firmware

RE: AP's are not managing with virtual controller?

Christoph_S — Wed, 20 Jun 2018 18:12:00 GMT

They can ping each other but can they see each other at Mint level.

Run command: >show mint neighbors
Are they able to see each other?

On one of the APs check the mint Id (>show mint-id) then mint ping it from the VC:
>en
#mint ping

Is it successful?

Have you tried rebooting the APs after the changes have been made?

You haven't told us if the APs are plugged into a routed (layer 3) or layer 2 switch.

RE: AP's are not managing with virtual controller?

Alona — Thu, 21 Jun 2018 00:07:00 GMT

Did you designate one of the Aps as virtual controller? What is the config of VC?