topic Need new firmware for the AP7522E in ExtremeWireless (WiNG)

Need new firmware for the AP7522E

Jenesty_Alissou — Thu, 21 Jun 2018 23:10:00 GMT

Hello Sir, I would need a new firmware for the AP7522E. is it possible to have instructions to factory reset this AP

RE: Need new firmware for the AP7522E

Jian_Dong_Chong — Fri, 22 Jun 2018 02:48:00 GMT

Hi Jenesty,

You can download the latest firmware at below link.
https://extremeportal.force.com/ExtrProductDetail?id=01t340000042Z7AAAU

For factory reset AP7522E, please refer below link
https://community.extremenetworks.com/extreme/topics/how-to-factory-reset-wing-ap-7522e

Regards,
JD

RE: Need new firmware for the AP7522E

Jenesty_Alissou — Fri, 22 Jun 2018 02:48:00 GMT

Hello JD,

Thanks. The firmware folders contain 2 seperate files for each firmware revision:

An ISO Archive file called VX9000-DEMO-INSTALL-5.9.2.0-032R
and an ISO File called VX9000-DEMO-5.9.2.0-032R

Which one should be used to complete the firmware update of the motorola device?

RE: Need new firmware for the AP7522E

Jenesty_Alissou — Fri, 22 Jun 2018 02:48:00 GMT

Hello JD,

I would also like to inform you about this:

I tried to use on the ISO image VX9000-DEMO-5.9.2.0-032R to upgrade the Motorola device AP7522E. This upgrade fails. The upgrade error is: Bad, not for AP7522.

Your quick answer would much appreciated.

Best Regards.

Jenestry

RE: Need new firmware for the AP7522E

Jian_Dong_Chong — Fri, 22 Jun 2018 02:48:00 GMT

Hi Jenesty,

You should download AP7522E model firmware instead of VX9000.
Do take note that :

A valid service contract is required for firmware downloads. A partner can be given access, if the end customer contract is PartnerWorks or PartnerWorksPlus. If you have a valid service contract and cannot access the latest firmware releases, please contact GTAC using the Request Access option for the needed firmware. If still have issue download the correct firmware, please contact GTAC for assistance.

Regards,
JD

RE: Need new firmware for the AP7522E

Jenesty_Alissou — Thu, 28 Jun 2018 00:54:00 GMT

Hello JD,
Thanks. is it possible to make the firmware upgrade from WinG Express to lastest one (WinG 5.9.15)?
Best Regards.
Jenesty

RE: Need new firmware for the AP7522E

Douglas_Novell — Thu, 28 Jun 2018 23:02:00 GMT

Hi Jenesty,

Yes, the AP7522E does support v5.9.1.5. Please note that on latest WiNG v5.9.2 (also supported by AP7522E), Express features have been removed. When upgraded to v5.9.2 the Express AP will have full enterprise WiNG.

RE: Need new firmware for the AP7522E

Jenesty_Alissou — Fri, 29 Jun 2018 20:06:00 GMT

Hello Douglas,

Thanks. I would like to set up 4 different SSID with avanced security features. For example: prevent some users to access to their private emails and Social Medias when they are working.

I would also like to the Virtual AP controller to manage these SSID. Is it possible?

Best regards.

Jenesty