https://community.extremenetworks.com/t5/extremewireless-wing/captive-portal-wing-5-8-6/m-p/24536#M2233 I have setup a captive portal using the controller as the radius server, I can see the wifi and it prompts me for a username and password, I enter the details but it returns with wrong password<BR /> <BR /> Not sure whats going on, is there a command to make sure the radius server is running on the controller ?<BR /> <BR /> in the events I see the following<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2891i27A764CF5C39BF76/image-size/large?v=v2&amp;px=999" role="button" title="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg" alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg" /></span></P><BR /> <BR /> And looking at the events I seeing loads of this error for the other WIFI networks we have along with duplex mismatch errors &lt; but these seem to be new, I have never seen this many<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/1366iEF84194EB3C2D399/image-size/large?v=v2&amp;px=999" role="button" title="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg" alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg" /></span></P><BR /> <BR /> Mon, 18 Jun 2018 19:48:00 GMT Phil_storey 2018-06-18T19:48:00Z https://community.extremenetworks.com/t5/extremewireless-wing/captive-portal-wing-5-8-6/m-p/24536#M2233 I have setup a captive portal using the controller as the radius server, I can see the wifi and it prompts me for a username and password, I enter the details but it returns with wrong password<BR /> <BR /> Not sure whats going on, is there a command to make sure the radius server is running on the controller ?<BR /> <BR /> in the events I see the following<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2891i27A764CF5C39BF76/image-size/large?v=v2&amp;px=999" role="button" title="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg" alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg" /></span></P><BR /> <BR /> And looking at the events I seeing loads of this error for the other WIFI networks we have along with duplex mismatch errors &lt; but these seem to be new, I have never seen this many<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/1366iEF84194EB3C2D399/image-size/large?v=v2&amp;px=999" role="button" title="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg" alt="c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg" /></span></P><BR /> <BR /> Mon, 18 Jun 2018 19:48:00 GMT https://community.extremenetworks.com/t5/extremewireless-wing/captive-portal-wing-5-8-6/m-p/24536#M2233 Phil_storey 2018-06-18T19:48:00Z https://community.extremenetworks.com/t5/extremewireless-wing/captive-portal-wing-5-8-6/m-p/24537#M2234 Hi<BR /> <BR /> There are a couple of thing you can check.<BR /> <BR /> Did you define the RADIUS service under services on the Controller. This need to be applied.<BR /> <BR /> Check that the date and time on the controller and APs are current. When setting up a CP user in the Radius server, you need to supply a start and end time.<BR /> <BR /> Lastly, review the EVENT-HISTORY. you may see some errors defined.<BR /> <BR /> If you are still having a problem, please open a case with SUPPORT<BR /> <BR /> Mon, 18 Jun 2018 19:56:00 GMT https://community.extremenetworks.com/t5/extremewireless-wing/captive-portal-wing-5-8-6/m-p/24537#M2234 aholden 2018-06-18T19:56:00Z