topic RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN" in ExtremeWireless (WiNG)

AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

steve_kemball — Thu, 09 Aug 2018 19:43:00 GMT

AP7522 Wing5.9.2.0-032R in VC mode. Various APs turning off 2.4GHz radio

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

BrandonC — Thu, 09 Aug 2018 19:46:00 GMT

If you look at the output of 'show wireless radio detail', does it show a reason for the radio being shut down?

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

aholden — Thu, 09 Aug 2018 19:49:00 GMT

Hi

This is a new feature in SMART-RF 2.0. It tries to avoid the oversaturation of the 2.4 GHZ band by having the radios broadcast a null SSID instead of the one defined in the configuration to Disable, open the smarf-rf policy in the WEB Interface. Go to the "SELECT SHUTDOWN" tab and disable it

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

steve_kemball — Thu, 09 Aug 2018 19:49:00 GMT

Hi - there is no option for this in the Swift UI that I can see. Maybe I can do this via CLI instead?

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

Andrew_Blomley — Thu, 09 Aug 2018 19:49:00 GMT

CLI is the place to look

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

Carlos_Assunção — Thu, 09 Aug 2018 19:49:00 GMT

Hi,

You must reboot the access point and force it starting the standard mode.

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

steve_kemball — Thu, 09 Aug 2018 19:49:00 GMT

O.K. I have done that -thanks

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

steve_kemball — Thu, 09 Aug 2018 19:51:00 GMT

Hi Brandon - not that I recall. I snagged the CLI on an affected radio:

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

Andrew_Blomley — Thu, 09 Aug 2018 19:52:00 GMT

Smart RF is switching of the 2.4Ghz radio because it belive there is to much RF in the 2.4Ghz band

following lines configure this feature

select-shutdown
select-shutdown cci-high-threshold -80
select-shutdown cci-low-threshold -100
select-shutdown frequency-limiter 10
select-shutdown frequency 60

to disable

no select-shutdown

I would state this is a very good feature,and i would not recommend disabling it

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

steve_kemball — Thu, 09 Aug 2018 19:52:00 GMT

Thank you. I have applied this to the smart rf policy via CLI. If I don't disable it the site loses coverage - there are some BT hubs located in the vicinity of 2 APs in the warehouse so this may be the cause of the problem. Of note all 4 APs are using ch 6 so this could indicate congestion.

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

Andrew_Blomley — Thu, 09 Aug 2018 19:52:00 GMT

please up load the smart rf report, so we can see why the aps are choosing channel 6 there must be a good reason

#remote-debug copy-smart-rf-report rf-domain default write

URL URLs: tftp://[:port]/path/
ftp://:@[:port]/path/
IPv6 URLs: tftp://[:port]/path/
ftp://:@[:port]/path/

RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

steve_kemball — Thu, 09 Aug 2018 19:52:00 GMT

Thank you. I can't install a tftp server on the remote P.C so the best I could do was run the various smart-rf outputs via CLI into notepad including interfering APs, neighbours, history etc.

download from here:
https://drive.google.com/file/d/1RvHX5vC-mtaWzLAXW4esfF2geZyL_2X6/view?usp=sharing