topic how to correct configure snmp community in a RFS6000 controller in ExtremeWireless (WiNG)

how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Wed, 13 Jul 2022 21:33:00 GMT

Hi,

I tried to set up a snmp community on the RFS6000 controller that we own, but it doesn't seem to be working.

I set up the snmp communit and then in Rule > Allow Permit > Type Any ACL I try to include the ANY option, but it returns an error about not having an IP.

See error below.

Detail :Not Available
Message :Invalid IPv4/mask format
ErrorPath :/wing-config/ip_snmp_acl[ name='cti' ]/ip_snmp_acl_rule
Severity :error
Type :Application Error
**********************************

Any idea?

RE: how to correct configure snmp community in a RFS6000 controller

Christoph_S — Thu, 14 Jul 2022 15:48:00 GMT

Hello Morais,

Try to create same (ACL rule and community string) via CLI per these instructions letting us know if you still have issue: https://extremeportal.force.com/ExtrArticleDetail?an=000094294

What firmware version is the RFS6000 running on?

I hope this helps,

------------------------------
Christoph S.
------------------------------

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Thu, 14 Jul 2022 15:57:00 GMT

Hi Christoph, thanks for the answer!!!

I tried the commands in the article but it gives me the error below:

$ ssh admin@172.16.15.1
admin@172.16.15.1's password:
Cannot handle term 'xterm-256color'. Setting term to dumb.
rfs01>en
rfs01#config
Enter configuration commands, one per line. End with CNTL/Z.
rfs01(config)#ip snmp-access-list cti
rfs01(config-ip-snmp-acl-cti)#permit any
% Error: Invalid IPv4/mask format
rfs01(config-ip-snmp-acl-cti)#

RFS6000 firmware version: 5.8.6.9-003R

Any idea?

RE: how to correct configure snmp community in a RFS6000 controller

Christoph_S — Thu, 14 Jul 2022 18:13:00 GMT

Looks like it's an issue with 5.8.x which was resolved in 5.9.1.0.

BR.

------------------------------
Christoph S.
------------------------------

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Thu, 14 Jul 2022 18:34:00 GMT

Ok.

Does this version 5.9.1.0 still support AP621?

If yes, can I download the firmware without a support contract?

RE: how to correct configure snmp community in a RFS6000 controller

Christopher_Fra — Thu, 14 Jul 2022 18:36:00 GMT

I just tested on v5.9.1.5 and no issue.

Pv5(config)#ip snmp-access-list test
Pv5(config-ip-snmp-acl-test)#permit any

Pv5(config-ip-snmp-acl-test)#sh ver
VX9000 version 5.9.1.5-001R
Copyright (c) 2004-2018 Extreme Networks, Inc. All rights reserved.
Booted from secondary

RE: how to correct configure snmp community in a RFS6000 controller

Christopher_Fra — Thu, 14 Jul 2022 18:41:00 GMT

Hello Elias,
Wing v5.9.1.x (last was v5.9.1.9) and yes, the RF6000/AP621 are supported under v5.9.1.x. You will require a support/software contract in order to download the firmware from our portal.

Thanks,
Chris Frazee

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Thu, 14 Jul 2022 18:45:00 GMT

We no longer have this support. And we are a public educational institution in Brazil, and at the moment, we don't have the budget available for such a purchase.

Would there be a way for extreme to release this download because it is a bug in the version we have installed and we have no way to configure our controller satisfactorily?

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Thu, 14 Jul 2022 19:17:00 GMT

Hi Cong,

We don't have paid support account too.

RE: how to correct configure snmp community in a RFS6000 controller

PhuD — Thu, 14 Jul 2022 19:19:00 GMT

Thanks!

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Thu, 14 Jul 2022 22:38:00 GMT

hi,

Regardless of the bug, I configured 2 IPs that could perform snmp requests.

The AP7532 I can get the information, but the AP621 I cannot.

There is a timeout.

The controller settings are the same for both.

Why does this happen?

RE: how to correct configure snmp community in a RFS6000 controller

Christopher_Fra — Thu, 14 Jul 2022 22:43:00 GMT

Hello Elias,
The AP621 requires a wireless controller for adoption. You would poll the wireless controller and not the AP. This would be true for all adopted AP models.

The following is a Knowledgebase article explaining:

https://extremeportal.force.com/ExtrArticleDetail?an=000087537&q=Wing%20snmp%20

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Thu, 14 Jul 2022 22:51:00 GMT

...

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Fri, 15 Jul 2022 19:44:00 GMT

hi Christopher,

Reading the article further I understood that the ideal is to set up monitoring for the controller only.

The problem is that there is no template for this RFS6000 controller available for download.

Do you know if you have an official one?

RE: how to correct configure snmp community in a RFS6000 controller

Christopher_Fra — Fri, 15 Jul 2022 20:10:00 GMT

Hello Elias,
Each Wing firmware distribution is accompanied with associated MIB files, including the RFS6000. You would need to locate your firmware distribution that the RFS6000 is currently running and locate the MIB files for the RFS6000.

The following Knowledgebase Article explains:

https://extremeportal.force.com/ExtrArticleDetail?an=000089457&q=Wing%20MIB%20files

RE: how to correct configure snmp community in a RFS6000 controller

Elias_Morais_Pe — Mon, 18 Jul 2022 22:11:00 GMT

Hi Christopher,

I got the MIBS file, but now the difficulty is to search for the information that the controller provides through SNMP.

I copied the mibs to the /usr/share/snmp/mibs folder of my ubuntu and ran the command below.

$ snmpwalk -M +/usr/share/snmp/mibs -v2c -c cti 172.16.15.1 1.3.6.1.4.1.388.50.0.4
SNMPv2-SMI::enterprises.388.50.0.4 = No Such Object available on this agent at this OID

$ snmpget -M +/usr/share/snmp/mibs -v2c -c cti 172.16.15.1 1.3.6.1.4.1.388.50.0.4
SNMPv2-SMI::enterprises.388.50.0.4 = No Such Object available on this agent at this OID

Does this result mean that the OID exists, that the controller returned the command, but did not find any data?