topic RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing? in ExtremeWireless (WiNG)

VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

Martin_Sørensen — Fri, 25 Aug 2017 02:27:00 GMT

I cannot upgrade from VX9000E-5.8.6.5-002R.img to VX9000E-5.9.0.0-033R.img

I get the error: Wing Express cannot be upgraded to Wing?Thanks

Alona — Fri, 25 Aug 2017 02:30:00 GMT

This is known issue. We are working on a patch. Or you can instead do - upgrade to 5.8.6.0 and then to 5.9.0.0.

Martin_Sørensen — Fri, 25 Aug 2017 02:30:00 GMT

Thanks, I cant find 5.8.6.0 in the Downloads page inside the Extreme Portal? Where can i find the 5.8.6.0 firmware? Thanks.

Bin — Fri, 25 Aug 2017 12:06:00 GMT

Hello Alona, This is the great information. Could you create one article on our Extreme GTAC Knowledge?

Many thanks in advanced.
Bin

Christoph_S — Fri, 25 Aug 2017 12:06:00 GMT

Hello Bin,

Please check out article WiNG Express device will not upgrade to newer code which addresses this issue.

Regards

Martin_Sørensen — Fri, 25 Aug 2017 12:06:00 GMT

Thanks, cant find 5.8.6.0 in the Downloads page inside the Extreme Portal? Where can i find the 5.8.6.0 firmware? Thanks

Christoph_S — Fri, 25 Aug 2017 12:06:00 GMT

Hello Martin,

Please contact our technical support team to create a case for same. We will be able to help you out with your request.

Regards,

Bin — Fri, 25 Aug 2017 12:06:00 GMT

Hello Christoph.
Thank you so much. The KCS article will be very useful reference.

Regards,