topic RE: The Hub category conversation view broken? in ExtremeWireless (WiNG)

The Hub category conversation view broken?

Andrew_Webster — Wed, 05 Jul 2017 00:58:00 GMT

Hi,

Is anyone else experiencing this issue? On the Categories page you can see conversation previews and click on them, but if you select any specific category no conversations show up (see below). Problem started yesterday with new posts not showing up.

Apologies' in advance if I should be posting this directly to the site Admin, but couldn't find a suitable link.

RE: The Hub category conversation view broken?

RobertZ — Wed, 05 Jul 2017 01:34:00 GMT

Try using different web browser if have not already. I use chrome with out issues.

RE: The Hub category conversation view broken?

Andrew_Webster — Wed, 05 Jul 2017 01:36:00 GMT

I would, believe me, but I can't even log into the site with Chrome. It gets stuck on a fastpass pop-up screen, and doesn't login.

RE: The Hub category conversation view broken?

Christoph_S — Wed, 05 Jul 2017 01:42:00 GMT

Is this happening even after you cleared your browser cache?

Thanks,

Chris

RE: The Hub category conversation view broken?

Steven_Lin — Wed, 05 Jul 2017 06:26:00 GMT

Actually, I have the same issue even I try IE, Chrome, Firefox, clear cache and restart the browser.

RE: The Hub category conversation view broken?

Drew_C — Wed, 05 Jul 2017 08:49:00 GMT

It looks like this is a platform-wide issue. Thanks for letting us know, I'll get it reported to our provider.

RE: The Hub category conversation view broken?

Andrew_Webster — Wed, 05 Jul 2017 18:02:00 GMT

The platform must have been on holiday yesterday 

Its working fine now in IE. Chrome still doesn't work for me, never has.

RE: The Hub category conversation view broken?

Drew_C — Wed, 05 Jul 2017 18:21:00 GMT

Our community platform provider (Get Satisfaction) released a fix for this early this morning.
https://getsatisfaction.com/getsatisfaction/topics/category-view-is-broken