topic Altitude 4610 LEDs both solid. in ExtremeWireless (WiNG)

Altitude 4610 LEDs both solid.

Will3 — Thu, 18 Feb 2016 21:38:00 GMT

I have an Altitude 4610 AP that is not adopting and when I plug it in both LEDs stay solid. What does this mean? The installation manual does not mention both LEDs on solid. Thanks for any help.

RE: Altitude 4610 LEDs both solid.

BrandonC — Thu, 18 Feb 2016 22:16:00 GMT

Hi William,

Both LEDs solid on means either that the AP is booting, or it is adopted but not configured. Since it is not adopting, I suspect that this AP is stuck i the boot process and may need replacement. If you check the port statistics on the switch port it is connected to, I would not expect to see any packets received. In EXOS, this command would be 'show port statistics'. If the RX counter is not incrementing, I would suggest opening an RMA with GTAC.

-Brandon

RE: Altitude 4610 LEDs both solid.

Will3 — Thu, 18 Feb 2016 22:40:00 GMT

Okay thank you for your response.