topic RE: How to restart database in NSight server in ExtremeWireless (WiNG)

How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:30:00 GMT

Hi

I have a vx9000 with Nsight installed. Today I have not been able to enter Nsigh showing me the following error: communication error.

The sh nsight status command shows the following:

Nsight is enabled
Nsight report and aggregation daemon is running
Nsight alarm daemon is running
Nsight server daemon is running
Database server is local
Database server is not reachable

I tried to restart the service with the command: service database server restart but it shows me the following error:

% Error: NSight must be disabled before using this command.

Is there any way to restart the Nsigh service without having to restart the vx9000 completely?

Thanks.

RE: How to restart database in NSight server

RobertZ — Mon, 07 May 2018 16:44:00 GMT

service database server (start|stop|restart)

RE: How to restart database in NSight server

RobertZ — Mon, 07 May 2018 16:49:00 GMT

Can you confirm the firmware version your running and also ensure that you are scaling as per requirements.

Scaling – NSight on Virtualized VX9000 Platform

RE: How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:49:00 GMT

Hello, Robert
I've tried this. But this command returns the error:
% Error: NSight must be disabled before using this command.

RE: How to restart database in NSight server

RobertZ — Mon, 07 May 2018 16:49:00 GMT

can you provide the output of command 'show file systems' ?

RE: How to restart database in NSight server

RobertZ — Mon, 07 May 2018 16:49:00 GMT

Also 'show database statistics' & 'show database status'

RE: How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:49:00 GMT

I attach the results of the commands:

vx9000-B004F8*#sh file systems
File Systems:

Size(Mb) Free(Mb) Use% Type Prefix
68 58 14 flash nvram:
1930 1596 17 flash flash:
3860 0 100 - vmsdb:
3860 0 100 flash internal (/vms)

vx9000-B004F8*#sh database statistics
% Database server is not running

vx9000-B004F8*#sh database status
% Database server is not running

RE: How to restart database in NSight server

Vedran_Jurak — Mon, 07 May 2018 16:49:00 GMT

Well, there's your problem. You ran out of space.

RE: How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:49:00 GMT

Sorry, I had not seen it.
And that space of 3860, what do you mean?
Is the RAM assigned to the virtual machine?
I'm not sure, I would have to verify it, but I think the machine has a minimum of 24GB of RAM.
If I was wrong. Could more RAM be allocated to the virutal machine without losing licenses or config?

Thanks.

RE: How to restart database in NSight server

RobertZ — Mon, 07 May 2018 16:49:00 GMT

Essentially you have not scaled your NSight correctly when you built the VX9000.

RE: How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:49:00 GMT

and has no solution?
Can I expand the VX's features to expand the Nsight features?

RE: How to restart database in NSight server

Vedran_Jurak — Mon, 07 May 2018 16:49:00 GMT

You ran out of disk space (storage), not RAM. There are several solutions, but I suggest contacting the GTAC for step by step instructions.

These include attaching a new disk or migrating to another VM with proper amount of resources.

It might be tricky if you need your old data, so GTAC is your best bet.

RE: How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:49:00 GMT

you were right. The VX9000 does not have the necessary resources. The vx was installed with the default values of 8GB of hard disk and 4GB of RAM. I will open a case with GTAC.
Thanks

RE: How to restart database in NSight server

Jose_LV — Mon, 07 May 2018 16:51:00 GMT

The version of vx9000 is 5.9.1.2

RE: How to restart database in NSight server

RobertZ — Mon, 07 May 2018 16:51:00 GMT

RE: How to restart database in NSight server

Andrew_Blomley — Mon, 07 May 2018 18:12:00 GMT

Can you confirm that you have enabled the database I believe the command is En Self Use database-policy default But I’m on phone not my computer