topic RE: AP7562 can not ping to the gateway in ExtremeWireless (WiNG)

AP7562 can not ping to the gateway

Tuan_Nguyen — Wed, 15 Nov 2017 15:25:00 GMT

Hi you

I have Ap7562 with ip 192.168.66.160. I can't ping from AP to gateway 192.168.66.1 but can ping to orther client nomal (ex: 192.168.66.20). Client other network layer can't ping to AP although I do not use vlan.

Can you help me 😞

RE: AP7562 can not ping to the gateway

Maciej_Nowaczek — Wed, 15 Nov 2017 17:46:00 GMT

Hi,
I suggest to check ARP table on Your A7562. Ensure it has 192.168.66.1 record and is right MAC address.
If not, clear ARP table. If it still not help try to send "gratious arp" from 192.168.66.1 device.

RE: AP7562 can not ping to the gateway

aholden — Wed, 15 Nov 2017 20:17:00 GMT

Hi Tuan - If you think of the AP as another network device you would use the same step as you would if you could not reach a printer or server.

Confirm the network configuration on the AP. Is the GE1 Port configured to match the configuration on the network switch. confirm the mask is correct. Have you defined a DEFAULT Route

RE: AP7562 can not ping to the gateway

Tuan_Nguyen — Thu, 16 Nov 2017 11:06:00 GMT

Thanks for help

I plug everything right, I change AP7562 with AP7161 is normal. Config 2 AP I do the same. I was reset default configuration but still not ok 😞

RE: AP7562 can not ping to the gateway

Tuan_Nguyen — Thu, 16 Nov 2017 11:45:00 GMT

Hi you

I just change AP7562 to orther network with IP 192.168.55.139 then AP ping working ok