topic Re: Component [Redirector] is down. Component will be restarted. in ExtremeWireless (WiNG)

Component [Redirector] is down. Component will be restarted.

hippik — Thu, 19 Dec 2019 16:31:07 GMT

Hello,

We’re getting this message on our wifi controller and it actually chokes up the logs. This message is almost constant.

Nowhere i could find what exactly is this component and how to handle this error.

Any clues?

Thank you!

Re: Component [Redirector] is down. Component will be restarted.

Daniel_Fraile_V — Thu, 19 Dec 2019 17:02:56 GMT

Hello Hippik,

Can you please copy-paste the whole context of the error?

Re: Component [Redirector] is down. Component will be restarted.

hippik — Thu, 19 Dec 2019 18:05:12 GMT

Like this?

12/14/19 23:39:00	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:38:40	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:38:19	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:37:59	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:36:53	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:36:33	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:36:13	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:35:53	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:34:47	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:34:27	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.
12/14/19 23:34:07	Major	Startup Manager	Component [Redirector] is down. Component will be restarted.

Re: Component [Redirector] is down. Component will be restarted.

Daren_E — Thu, 19 Dec 2019 23:22:05 GMT

Hi Hippok,

That message in the title sounds like its from another product?
Do you have a WiNG or XCA controller?

Re: Component [Redirector] is down. Component will be restarted.

hippik — Thu, 19 Dec 2019 23:25:56 GMT

We have WiNG controller v2110 running 10.51.07.0006 . This error persists for two months with not apparent reason for it.

Re: Component [Redirector] is down. Component will be restarted.

hippik — Thu, 19 Dec 2019 23:27:08 GMT

12/19/19 16:25:54 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:25:34 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:25:14 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:24:08 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:23:48 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:23:28 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:22:22 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:22:02 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:21:41 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:21:21 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:20:15 Major Startup Manager Component [Redirector] is down. Component will be restarted.
12/19/19 16:19:55 Major Startup Manager Component [Redirector] is down. Component will be restarted.

This is constant.

Re: Component [Redirector] is down. Component will be restarted.

Daren_E — Thu, 19 Dec 2019 23:27:59 GMT

That model is not a WiNG controller, Its either an XCA or Identify controller.

Re: Component [Redirector] is down. Component will be restarted.

hippik — Thu, 19 Dec 2019 23:34:21 GMT

Okay. I’ll find out more on tomorrow shift then 🙂

Re: Component [Redirector] is down. Component will be restarted.

Christopher_Fra — Fri, 20 Dec 2019 00:23:45 GMT

Please review the following Knowledge Article:

https://gtacknowledge.extremenetworks.com/articles/Solution/RU-Session-Manager-is-down-Component-will-be-restarted-messages-seen-in-the-controller-logs