https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65030#M5825 Hello Mario,<BR /> We would like to share this good KCS - Knowledgebase article for your review:<BR /> https://gtacknowledge.extremenetworks.com/articles/Q_A/How-can-I-use-the-ExtremeWireless-RF-Planning-tool<BR /> <BR /> It will be important to confirm noted criteria for your wireless planning  Thu, 14 Mar 2019 03:41:41 GMT Ron_Galien 2019-03-14T03:41:41Z https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65029#M5824 Hi, everyone <BR /> <BR /> <BR /> I am trying to create a new wireless design but whenever I activate to see the RSS heatmap it shows me an error that could not be generated nor the report, since I try from several computers and several plans, is there any flaw in the planner in this moment?<BR /> <BR /> thanks Thu, 14 Mar 2019 03:23:19 GMT https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65029#M5824 mario123na 2019-03-14T03:23:19Z https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65030#M5825 Hello Mario,<BR /> We would like to share this good KCS - Knowledgebase article for your review:<BR /> https://gtacknowledge.extremenetworks.com/articles/Q_A/How-can-I-use-the-ExtremeWireless-RF-Planning-tool<BR /> <BR /> It will be important to confirm noted criteria for your wireless planning  Thu, 14 Mar 2019 03:41:41 GMT https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65030#M5825 Ron_Galien 2019-03-14T03:41:41Z https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65031#M5826 This is the error message in the planner I do not understand why, I check your link and it seems that it meets all the requirements <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="526b5958172542ffaa77b565e8c387f1_c280ee08-b471-4a3a-a940-4df041cac567.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/3614iF69C300316093996/image-size/large?v=v2&amp;px=999" role="button" title="526b5958172542ffaa77b565e8c387f1_c280ee08-b471-4a3a-a940-4df041cac567.png" alt="526b5958172542ffaa77b565e8c387f1_c280ee08-b471-4a3a-a940-4df041cac567.png" /></span></P> Thu, 14 Mar 2019 03:58:22 GMT https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65031#M5826 mario123na 2019-03-14T03:58:22Z https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65032#M5827 I faced the same issue as well.<BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="3fbc809a5aa1480c8f515d7b11929d21_86fe9dbb-3a4c-4e64-aa4e-f2781f69768a.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/3594i44157272B1360883/image-size/large?v=v2&amp;px=999" role="button" title="3fbc809a5aa1480c8f515d7b11929d21_86fe9dbb-3a4c-4e64-aa4e-f2781f69768a.jpg" alt="3fbc809a5aa1480c8f515d7b11929d21_86fe9dbb-3a4c-4e64-aa4e-f2781f69768a.jpg" /></span></P><P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="3fbc809a5aa1480c8f515d7b11929d21_86fe9dbb-3a4c-4e64-aa4e-f2781f69768a.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/3594i44157272B1360883/image-size/large?v=v2&amp;px=999" role="button" title="3fbc809a5aa1480c8f515d7b11929d21_86fe9dbb-3a4c-4e64-aa4e-f2781f69768a.jpg" alt="3fbc809a5aa1480c8f515d7b11929d21_86fe9dbb-3a4c-4e64-aa4e-f2781f69768a.jpg" /></span></P> Thu, 14 Mar 2019 21:59:12 GMT https://community.extremenetworks.com/t5/extremewireless-wing/wireless-planning-rss-heatmap-and-report-error/m-p/65032#M5827 jyong 2019-03-14T21:59:12Z