topic Re: AP7131 factory reset in ExtremeWireless (WiNG)

AP7131 factory reset

RobCrooks — Thu, 01 Oct 2020 02:29:30 GMT

I have followed the procedure to reset an old 7131 to factory default (mainly because no one can remember the admin password) but it doesn’t seem to wipe the config or reset the password.

Please press Enter to activate this console.
ap7131-5C1C6C-Sales login: reset
!!WARNING!!: Logging in as 'reset' will clear all configuration and user data under "flash:" and reboot the system. Press Ctrl-C to cancel
Password:
Rebooting. Will come up with default configuration.
Sep 03 12:39:50 2018: %DAEMON-1-ALERT: init: The system is going down NOW!
Restarting system.
boot image at 0x00220000..good
data bus walking 1's......pass
address bus walking 1's...pass
ddr device test...........pass
clearing ram..............done
copying to ram............done

BootOS (c) 2004-2015 Symbol Technologies, Inc. All rights reserved.
AP71XX version 5.8.2.0-030R
initializing pci
achip:pcc:0x000000ff,prc:0x00000060,fc:0x00000000
pci init done

fpga_sensor_mode 255
hw_type=0, sku=2R/Exp, ps_status=POE, pwr_level=2(0xb), mode=auto, af=throughput, at=throughput, radio_slot=0x3
*** power-management: shutting down ethernet port GE2 ***
Sending LLDP power request...Link up on GE1
..... (canceled)
lldp : Not sufficient power granted by PSE requested(~25W), granted(~0W)
Booting in 3af mode.
loading linux image 2
...................
Welcome.
restoring /etc2/./CertMgr/keys
restoring /etc2/./CertMgr/certs
restoring /etc2/./CertMgr/tmp_keys
restoring /etc2/./CertMgr/tmp_certs
restoring /etc2/./system_options
restoring /etc2/./config_version
restoring /etc2/./system_env_vars
restoring /etc2/./env_vars
This can take some time, please be patient.
0| phy.c:35 Error: Port 2 PHY RESET stuck on
Running Secondary software, version 5.8.2.0-030R
Alternate software Primary, version 5.8.2.0-030R
Software fallback feature is enabled
Starting daemons.,..,,,....,,,
Sep 03 16:42:00 2018: %DATAPLANE-4-DOSATTACK: IPSPOOF ATTACK: Source IP is Spoofed : Src IP : 192.168.99.2, Dst IP: 232.0.1.10, Src Mac: 80-C1-6E-79-BD-FC, Dst Mac: 01-00-5E-00-01-0A, Proto = 17.
Sep 03 12:42:07 2018: ap7131-5C1C6C : %NSM-4-IFDOWN: Interface vlan1 is down
Sep 03 12:42:07 2018: ap7131-5C1C6C-Sales : %NSM-4-IFUP: Interface vlan10 is up
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFDOWN: Interface vlan10 is down
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFUP: Interface vlan15 is up
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFDOWN: Interface vlan15 is down
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFUP: Interface vlan33 is up
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFDOWN: Interface vlan45 is down
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFUP: Interface vlan50 is up
Sep 03 12:42:08 2018: ap7131-5C1C6C-Sales : %NSM-4-IFDOWN: Interface vlan50 is down

even the AP name seems to be the same, and none of the default admin password work.

I can’t find any references to the 7131 with 5.8.2 as having any specific problems with the factory reset procedure.

Has anyone else encountered this?

Thnaks

Re: AP7131 factory reset

ckelly — Thu, 01 Oct 2020 03:04:55 GMT

Rob, try resetting it this way.

Enter: erase startup-config

Enter: commit write

Enter: reload

After this, if you see a prompt asking if you want to save any changes, make sure to answer NO at this point. This SHOULD wipe out the config and reset the AP back to its default settings.

Re: AP7131 factory reset

Ovais_Qayyum — Thu, 01 Oct 2020 03:28:25 GMT

Rob,

Just making sure you used a serial connection when you attempted to reset the AP with "reset" username and "FactoryDefault" password combo.

If nothing else works, use AP Discovery Tool to discover and reset the AP, you can download it from the support portal under WiNG AP firmware section.

Regards,

Ovais

Re: AP7131 factory reset

Christoph_S — Thu, 01 Oct 2020 03:44:56 GMT

Hello Rob,

Make sure the AP is completely segregated from the network. Use a power injector or a switch not connected to or talking to any other WiNG device then use the console reset/FactoryDefault or delete startup-config procedure mentioned by my colleagues.

Cheers,

Christoph

Re: AP7131 factory reset

Piteks — Fri, 11 Jul 2025 10:01:03 GMT

I know this is an old post but I'm replaying because I've run into a similar issue and this is one of the first results on Google.

I couldn't log in into the admin account with the default password "motorola". Turns out that for AP's with os version 5.7 and later the default password was changed to "admin123". Posting this here for anyone else who runs into this issue.

Re: AP7131 factory reset

Angelo_Cargnel — Mon, 14 Jul 2025 13:19:21 GMT

Hi Rob,

I checked on a AP7131 with firmware version 5.8.2.0-030R and the default login was working fine when using "admin" as the user
and "admin123" as the password.

Best regards,
Angelo