Map View on Nsight

i_khlebnikov — Mon, 18 Jan 2021 18:01:33 GMT

I have a NX5500 controller and a standalone Nsight server. I configured several rf-domains in the tree structure and added the plans. In the controller I can see plans correctly but there is “Unable to load floor Image. please check Image path” message in Map View on the Nsight server. I uploaded the same plan files on the controller and the Nsight in flash:/floorplans/

I used Nsight deployment guide for Nsight configuration
https://documentation.extremenetworks.com/WiNG/Implementation_Guides/NSight_Deployment_Guide-Rebranded-Final.pdf?_ga=2.211008853.1131951439.1610958603-1688654437.1607364905

I tried to start debug httpd on Nsight

There is a error in log file:

%DAEMON-3-ERR: lighttpd[28406]: (http-header-glue.c.933) Connection: close 10

What can I do to resolve the issue with map view?

Thanks.

Re: Map View on Nsight

Ovais_Qayyum — Tue, 19 Jan 2021 02:25:19 GMT

Hi,

To start with, it's better to know the controller and NSight firmware version we are dealing with.

Please send the NX5500 running-config as well.

Regards,

Ovais

Re: Map View on Nsight

i_khlebnikov — Tue, 19 Jan 2021 19:59:30 GMT

NX5000 - 5.9.8.1-004R

NSight - 5.9.3.1-007R

There is NX5500 running-config below

WLC-TS-1-1#sh running-config

!
! Configuration of NX5500 version 5.9.8.1-004R
!
!
version 2.7
!
!
client-identity-group default
load default-fingerprints
!
ip access-list BROADCAST-MULTICAST-CONTROL
permit tcp any any rule-precedence 10 rule-description "permit all TCP traffic"
permit udp any eq 67 any eq dhcpc rule-precedence 11 rule-description "permit DHCP replies"
deny udp any range 137 138 any range 137 138 rule-precedence 20 rule-description "deny windows netbios"
deny ip any 224.0.0.0/4 rule-precedence 21 rule-description "deny IP multicast"
deny ip any host 255.255.255.255 rule-precedence 22 rule-description "deny IP local broadcast"
permit ip any any rule-precedence 100 rule-description "permit all IP traffic"
!
mac access-list PERMIT-ARP-AND-IPv4
permit any any type ip rule-precedence 10 rule-description "permit all IPv4 traffic"
permit any any type arp rule-precedence 20 rule-description "permit all ARP traffic"
!
ip snmp-access-list default
permit any
!
firewall-policy default
no ip dos tcp-sequence-past-window
!
!
mint-policy global-default
!
meshpoint-qos-policy default
!
wlan-qos-policy default
qos trust dscp
qos trust wmm
!
radio-qos-policy default
!
wlan dr
ssid dr
vlan 50
bridging-mode tunnel
encryption-type tkip-ccmp
authentication-type none
wpa-wpa2 psk 0 SITE-SITE
!
wlan ev
ssid ev
vlan 60
bridging-mode tunnel
encryption-type tkip-ccmp
authentication-type none
wpa-wpa2 psk 0 SITEXX
!
wlan m
ssid m
vlan 51
bridging-mode tunnel
encryption-type tkip-ccmp
authentication-type none
no broadcast-ssid
no answer-broadcast-probes
wpa-wpa2 psk 0 SITEXXX-SITE
!
wlan res
ssid res
vlan 52
bridging-mode tunnel
encryption-type tkip-ccmp
authentication-type none
wpa-wpa2 psk 0 SITEXXX
!
wlan trm
ssid trm
vlan 70
bridging-mode tunnel
encryption-type tkip-ccmp
authentication-type none
no broadcast-ssid
no answer-broadcast-probes
wpa-wpa2 psk 0 SITEX-SITE
!
smart-rf-policy SITE_WiFi
group-by area
group-by floor
sensitivity custom
assignable-power 5GHz max 14
assignable-power 5GHz min 10
assignable-power 2.4GHz max 16
assignable-power 2.4GHz min 10
channel-list 5GHz 36,40,44,48,132,136,140
channel-width 5GHz 20MHz
smart-ocs-monitoring sample-count 2.4GHz 5
smart-ocs-monitoring power-save-aware 2.4GHz strict
interference-recovery client-threshold 20
no select-shutdown
coverage-hole-recovery client-threshold 5GHz 3
coverage-hole-recovery client-threshold 2.4GHz 5
neighbor-recovery dynamic-sampling
!
auto-provisioning-policy AP_connect
adopt ap7662 precedence 10 profile SITE_AP_Outroof rf-domain Office_RF any
adopt ap7532 precedence 20 profile SITE_AP_Inside rf-domain Office_RF any
!
!
management-policy default
no telnet
no http server
https server
rest-server
ssh
user admin password 1 f27d15c00af1970525a9c6641bfe8aab21859598cc3aedb5aa5f9c2a779926fe role superuser access all
snmp-server community 0 private rw
snmp-server community 0 public ro
snmp-server user snmptrap v3 encrypted des auth md5 0 admin123
snmp-server user snmpmanager v3 encrypted des auth md5 0 admin123
!
ex3500-management-policy default
snmp-server community public ro
snmp-server community private rw
snmp-server notify-filter 1 remote 127.0.0.1
snmp-server view defaultview 1 included
!
ex3500-qos-class-map-policy default
!
ex3500-qos-policy-map default
!
database-policy SITE
!
nsight-policy SITE_Monitoring
server host 10.147.24.3 https
!
profile nx5500 NOC
bridge vlan 50
l2-tunnel-broadcast-optimization
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 51
l2-tunnel-broadcast-optimization
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 52
l2-tunnel-broadcast-optimization
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 60
l2-tunnel-broadcast-optimization
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 70
l2-tunnel-broadcast-optimization
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
ip default-gateway 10.147.248.1
no autoinstall configuration
no autoinstall firmware
crypto ikev1 policy ikev1-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ikev2 policy ikev2-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
crypto ikev1 remote-vpn
crypto ikev2 remote-vpn
crypto auto-ipsec-secure
crypto load-management
crypto remote-vpn-client
interface ge1
lacp-channel-group 1 mode active
interface ge2
lacp-channel-group 1 mode active
interface ge3
lacp-channel-group 1 mode active
interface ge4
lacp-channel-group 1 mode active
interface ge5
lacp-channel-group 1 mode active
interface ge6
lacp-channel-group 1 mode active
interface port-channel1
switchport mode trunk
switchport trunk allowed vlan 1,50-52,60,70
interface pppoe1
use firewall-policy default
use auto-provisioning-policy AP_connect
ntp server 10.147.20.4
cluster name WLC_SITE
cluster force-configured-state
no cdp run
service pm sys-restart
router ospf
router bgp
no controller adoption
dpi
dpi logging on
adoption-mode controller
!
profile ap7532 SITE_AP_Inside
no mint mlcp vlan
bridge vlan 50
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 51
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 52
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 60
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 70
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
autoinstall configuration
autoinstall firmware
load-balancing balance-band-loads
crypto ikev1 policy ikev1-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ikev2 policy ikev2-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
crypto ikev1 remote-vpn
crypto ikev2 remote-vpn
crypto auto-ipsec-secure
crypto load-management
crypto remote-vpn-client
interface radio1
wlan dr bss 1 primary
wlan trm bss 2 primary
wlan ev bss 3 primary
wlan m bss 4 primary
wlan res bss 5 primary
interface radio2
wlan dr bss 1 primary
wlan trm bss 2 primary
wlan ev bss 3 primary
wlan m bss 4 primary
wlan res bss 5 primary
interface ge1
interface vlan1
ip address dhcp
interface pppoe1
use firewall-policy default
ntp server 10.147.20.4
controller host 10.147.248.251 pool 1 level 2
controller host 10.147.248.252 pool 1 level 2
no cdp run
service pm sys-restart
router ospf
dpi
dpi logging on
adoption-mode controller
!
profile ap7662 SITE_AP_Outroof
no mint mlcp vlan
bridge vlan 50
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 51
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 52
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 60
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
bridge vlan 70
bridging-mode tunnel
tunnel-over-level2
ip igmp snooping
ip igmp snooping querier
ipv6 mld snooping
ipv6 mld snooping querier
autoinstall configuration
autoinstall firmware
load-balancing balance-band-loads
crypto ikev1 policy ikev1-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ikev2 policy ikev2-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
crypto ikev1 remote-vpn
crypto ikev2 remote-vpn
crypto auto-ipsec-secure
crypto load-management
crypto remote-vpn-client
interface radio1
wlan drive bss 1 primary
wlan trm bss 2 primary
wlan event bss 3 primary
wlan m bss 4 primary
wlan press bss 5 primary
wlan press bss 6 primary
interface radio2
wlan drive bss 1 primary
wlan trm bss 2 primary
wlan event bss 3 primary
wlan m bss 4 primary
wlan press bss 5 primary
wlan press bss 6 primary
interface bluetooth1
shutdown
mode le-sensor
interface ge1
interface ge2
interface vlan1
ip address dhcp
interface pppoe1
use firewall-policy default
ntp server 10.147.20.4
controller host 10.147.248.251 pool 1 level 2
controller host 10.147.248.252 pool 1 level 2
no cdp run
service pm sys-restart
router ospf
dpi
dpi logging on
adoption-mode controller
!
rf-domain NOC
geo-coordinates 60.5129680 30.1985120
timezone Etc/GMT+3
no country-code
use nsight-policy SITE_Monitoring
layout area Office floor Floor1 map-location /floorplans/Office_1floor.jpeg units feet
layout area Office description null
tree-node city SITE_City campus Office
!
rf-domain Office_RF
geo-coordinates 68.5183620 50.1289120
timezone Etc/GMT+3
country-code ru
use smart-rf-policy SITE_WiFi
use nsight-policy SITE_Monitoring
layout area Office floor Floor2 map-location Office_2floor.jpeg units meters
layout area Office description null
layout area Office floor Floor1 map-location Office_1floor.jpeg units meters
layout area Office floor Floor3 map-location Office_roof.jpeg units meters
tree-node city SITE_City campus Office
control-vlan 1
!
rf-domain ShBD
geo-coordinates 68.5183620 50.1289120
timezone Etc/GMT+3
country-code ru
use smart-rf-policy SITE_WiFi
use nsight-policy SITE_Monitoring
layout area ShBD
layout area ShBD floor Floor1 map-location ShBD-1Floor.jpeg units meters
tree-node city SITE_City campus ShBD
control-vlan 1
!
nx5500 40-83-FE-88-6C-00
use profile NOC
use rf-domain NOC
hostname WLC-TS-1-1
license AAP aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
license ADSEC DEFAULT-ADV-SEC-LICENSE
use database-policy SITE
area Office
floor Floor1
interface vlan1
ip address 10.147.248.251/24
cluster mode active
cluster member ip 10.147.248.252 level 1
cluster member ip 10.147.248.251 level 1
cluster master-priority 255
logging on
logging console warnings
logging buffered debugging
!
nx5500 40-96-FE-88-6D-20
use profile NOC
use rf-domain NOC
hostname WLC-TS-1-3
license AAP bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
license ADSEC DEFAULT-ADV-SEC-LICENSE
use database-policy SITE
area Office
floor Floor1
interface vlan1
ip address 10.147.248.252/24
cluster mode standby
cluster member ip 10.147.248.252 level 1
cluster member ip 10.147.248.251 level 1
cluster master-priority 100
!
ap7532 49-9D-D8-B4-12-B8
use profile SITE_AP_Inside
use rf-domain Office_RF
hostname AP011
layout-coordinates -779.5 -151.0
area Office
floor Floor1
!
ap7532 48-9B-D*-B4-15-54
use profile SITE_AP_Inside
use rf-domain Office_RF
hostname AP027
layout-coordinates 1820.5 -144.1
area Office
floor Floor1
!
ap7662 DC-C8-38-71-A9-42
use profile SITE_AP_Outroof
use rf-domain Office_RF
hostname AP062
layout-coordinates 1.0 1.0
area Office
floor Floor2 2
!
!
end

Thanks

Re: Map View on Nsight

Ovais_Qayyum — Fri, 22 Jan 2021 02:11:08 GMT

In the following configuration command, try specifying the floorplan file extension as .jpg instead of .jpeg

layout area Office floor Floor2 map-location Office_2floor.jpeg units meters

Another thing I noticed, it's not relevant to this issue but should be corrected is the mixed L1 and L2 MiNT links. The APs are adopted over MiNT L2 and the controller cluster is formed over MiNT L1. Mixed MiNT links can often create issues and must be avoided.

Regards,

Ovais

Re: Map View on Nsight

i_khlebnikov — Wed, 27 Jan 2021 05:09:29 GMT

Thank you for answer!

I will try to use another image format and write about result.

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