topic Re: Rfs4000 APs with State Off in ExtremeWireless (WiNG)

Rfs4000 APs with State Off

bnorment55 — Thu, 24 Jun 2021 08:40:26 GMT

Hi,

I have a RFS4000 controller with Wing 5.9. I have 7 ap460. 4 of them have State set to ON, but 3 have state set to OFF. The APs are setup and show Active in Wing, but when I run show wireless radio, State if OFF.

Any ideas?

Thank you

Re: Rfs4000 APs with State Off

Tuan_Nguyen1 — Thu, 24 Jun 2021 09:31:19 GMT

Hi you

Try to check if all APs use the same Firmware?

Re: Rfs4000 APs with State Off

bnorment55 — Thu, 24 Jun 2021 09:45:22 GMT

Yes All APs have the same firmware

Re: Rfs4000 APs with State Off

Tuan_Nguyen1 — Thu, 24 Jun 2021 10:13:05 GMT

Try to check the APs have the same code. For example, some US codes cannot be used with WR codes

Re: Rfs4000 APs with State Off

bnorment55 — Thu, 24 Jun 2021 10:18:01 GMT

Hi,

They are all running US, same profiles. When I go to Event History, it states Radio XXXX changing state from “Initializing” to “Off” (no wlans/mashpoints mapped)”. But when I go into WINGs, they all have the same profiles and wlans are mapped to the APs.

Re: Rfs4000 APs with State Off

bnorment55 — Thu, 24 Jun 2021 12:17:59 GMT

Also i noticed the StartUp/Running Config does not match what the Wing interface states. The APs that work have the correct config, the APs that do not, have close to empty configs. Tried to import one, but connection issue, APs do not ave IP addresses, connected to controller using MAC.

Re: Rfs4000 APs with State Off

Christopher_Fra — Fri, 25 Jun 2021 00:22:09 GMT

The RFS4000 v5.9 does not support the AP460s. AP460 support is under WiNG v7 and RFS4000 is not supported under WING v7.

Re: Rfs4000 APs with State Off

bnorment55 — Fri, 25 Jun 2021 01:04:56 GMT

Im confused, we were sold this setup by Extreme 4 years ago and has been working. How did they get the configuration on most if not supported? The Wing states ap460, but the model is Altitude 4620.

Re: Rfs4000 APs with State Off

Christopher_Fra — Fri, 25 Jun 2021 01:09:12 GMT

This must be an Extreme OEM branded RFS4000, prior to Extreme acquiring Zebra WiNG. I don’t have any experience with Altitude 4620 and OEM branded RFS4000. Only WiNG controllers/access points.

Sorry for the confusion and someone that supported the OEM branded RFS4000 with Altitude 4620 access points will need to comment.

Thanks,

Chris Frazee