topic Re: WING AP7632 FWLOG detected out-of-sync now in ExtremeWireless (WiNG)

WING AP7632 FWLOG detected out-of-sync now

Valter_Veiga — Tue, 06 Oct 2020 02:03:28 GMT

Hi have expirience some cuts in the MESH connex communication.

I find this message in a Debug log at the time of the failures:

Oct 05 20:57:11 2020: %KERN-6-INFO: [23809.745383] FWLOG: [24422273] vap-2 AP PS: AID=4 detected out-of-sync now=24422273 tx_waiting=24411420 txq_depth=6.

How can I go deep in the debuging of this message ?

Re: WING AP7632 FWLOG detected out-of-sync now

Christopher_Fra — Tue, 06 Oct 2020 02:30:17 GMT

Hello Valter,

I have not seen this event before and we would need to reach out to engineering/development. If you have a valid support contract/entitlement, please have a support case generated. Please ensure that you have the current debug logging enabled and provide the following:

Tech-supports from MESH APs (root/non-root)

Tech-support from adopting controller (VC or Wireless Controller)

Thanks

Re: WING AP7632 FWLOG detected out-of-sync now

Valter_Veiga — Sat, 24 Oct 2020 02:59:50 GMT

Hello Christopher,

I have open a case 02248373,