https://community.extremenetworks.com/t5/extremewireless-wing/authenication-wing-and-nac/m-p/83515#M7773 We have a WiNG environment with NAC autentication.<BR /><BR />The devices authenticate with MAC autentication to access the wlan.<BR /><BR />When a device is denied,&nbsp; I can see that in the Role name of the client statistics of WiNG. (WiNG-NAC1)<BR />However when a device is authenticated by NAC the role name is unknown. the device is placed in the right vlan. (WiNG-NAC2)<BR /><BR />How can i solve this issue Wed, 05 Jan 2022 16:08:55 GMT JohanHendrikx 2022-01-05T16:08:55Z https://community.extremenetworks.com/t5/extremewireless-wing/authenication-wing-and-nac/m-p/83515#M7773 We have a WiNG environment with NAC autentication.<BR /><BR />The devices authenticate with MAC autentication to access the wlan.<BR /><BR />When a device is denied,&nbsp; I can see that in the Role name of the client statistics of WiNG. (WiNG-NAC1)<BR />However when a device is authenticated by NAC the role name is unknown. the device is placed in the right vlan. (WiNG-NAC2)<BR /><BR />How can i solve this issue Wed, 05 Jan 2022 16:08:55 GMT https://community.extremenetworks.com/t5/extremewireless-wing/authenication-wing-and-nac/m-p/83515#M7773 JohanHendrikx 2022-01-05T16:08:55Z https://community.extremenetworks.com/t5/extremewireless-wing/authenication-wing-and-nac/m-p/83516#M7774 An issue like this will require more data collection and analysis than we can accomplish on the Hub. <BR />I would suggest to collect a wireless syslog when device authenticated and a tech-support from the AP client associated to then open a GTAC support case for further assistance<BR /><BR />See article below on collect log and tech-support<BR />https://extremeportal.force.com/ExtrArticleDetail?an=000081692<BR />https://extremeportal.force.com/ExtrArticleDetail?an=000090116<BR /><BR />Note:<BR />A best guess might be that the filter-id or role that is being sent from the NAC solution may not be define in the WiNG config. Mon, 17 Jan 2022 21:40:27 GMT https://community.extremenetworks.com/t5/extremewireless-wing/authenication-wing-and-nac/m-p/83516#M7774 Daren_E 2022-01-17T21:40:27Z