https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85795#M8029 Can you provide output of CLI command 'show adoption config-errors APname " Mon, 03 Jun 2019 19:36:48 GMT RobertZ 2019-06-03T19:36:48Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85790#M8024 Hi you<BR /> <BR /> My AP7562 constantly restart automatically. What do I have to do to fix it?<BR /> Thank you<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="cff8d8148e64464ea691f555b1cffa83_866744b3-13e6-4a2e-b3aa-d8374e93492d.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2747i729398ACFA5C6FFD/image-size/large?v=v2&amp;px=999" role="button" title="cff8d8148e64464ea691f555b1cffa83_866744b3-13e6-4a2e-b3aa-d8374e93492d.jpg" alt="cff8d8148e64464ea691f555b1cffa83_866744b3-13e6-4a2e-b3aa-d8374e93492d.jpg" /></span></P> Mon, 27 May 2019 15:49:26 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85790#M8024 Tuan_Nguyen1 2019-05-27T15:49:26Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85791#M8025 Tauan please try factory resetting the AP, if reboots continue afterwords you will need to send AP for RMA<BR /> <BR /> <BR /> <BR /> From a Console connection, login to the AP with the following credentials:<BR /> <BR /> Username: reset<BR /> Password: FactoryDefault Mon, 27 May 2019 19:12:37 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85791#M8025 RobertZ 2019-05-27T19:12:37Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85792#M8026 Hi <USER-MENTION data-id="8781366">@Robert Zarzycki</USER-MENTION> <BR /> <BR /> I have reset factory the device, devices run normal if stand alone, but when i adoption AP to controller then AP constantly restart automatically. Mon, 03 Jun 2019 11:47:10 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85792#M8026 Tuan_Nguyen1 2019-06-03T11:47:10Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85793#M8027 What model WLC is it &amp; firmware version is the controller? Both should be on at least version 5.9.3.2 <BR /> <BR /> Can you provide output of CLI command 'show adoption config-errors " Mon, 03 Jun 2019 12:12:21 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85793#M8027 RobertZ 2019-06-03T12:12:21Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85794#M8028 Hi <USER-MENTION data-id="8781366">@Robert Zarzycki</USER-MENTION> <BR /> <BR /> My WLC: RFS4010 Wing 5.9.2.<BR /> <BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="1ae086bac7934259be82b81699dc75cd_67c0b754-c559-4c14-a4df-0a9249b43993.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/3125i31ED4B084A44035E/image-size/large?v=v2&amp;px=999" role="button" title="1ae086bac7934259be82b81699dc75cd_67c0b754-c559-4c14-a4df-0a9249b43993.png" alt="1ae086bac7934259be82b81699dc75cd_67c0b754-c559-4c14-a4df-0a9249b43993.png" /></span></P><BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="1ae086bac7934259be82b81699dc75cd_dee8a811-0e14-48b1-be31-3c5cdfe8f0ae.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/3110i454E84498AEC1619/image-size/large?v=v2&amp;px=999" role="button" title="1ae086bac7934259be82b81699dc75cd_dee8a811-0e14-48b1-be31-3c5cdfe8f0ae.png" alt="1ae086bac7934259be82b81699dc75cd_dee8a811-0e14-48b1-be31-3c5cdfe8f0ae.png" /></span></P> Mon, 03 Jun 2019 12:34:36 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85794#M8028 Tuan_Nguyen1 2019-06-03T12:34:36Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85795#M8029 Can you provide output of CLI command 'show adoption config-errors APname " Mon, 03 Jun 2019 19:36:48 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85795#M8029 RobertZ 2019-06-03T19:36:48Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85796#M8030 <BR /> Hi you<BR /> <BR /> I adoption AP to the controller that was restarted<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="d46169a908a64a39aa37ee3fedafc551_d30e5350-afe9-4b13-9e1f-7efceae5828f.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/1487i332E68232704970E/image-size/large?v=v2&amp;px=999" role="button" title="d46169a908a64a39aa37ee3fedafc551_d30e5350-afe9-4b13-9e1f-7efceae5828f.png" alt="d46169a908a64a39aa37ee3fedafc551_d30e5350-afe9-4b13-9e1f-7efceae5828f.png" /></span></P> Tue, 04 Jun 2019 11:22:29 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85796#M8030 Tuan_Nguyen1 2019-06-04T11:22:29Z https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85797#M8031 Please upgrade firmware for both RFS &amp; AP to at least version 5.9.3.2 or newer. Tue, 04 Jun 2019 19:10:58 GMT https://community.extremenetworks.com/t5/extremewireless-wing/my-ap7562-constantly-restart-automatically/m-p/85797#M8031 RobertZ 2019-06-04T19:10:58Z