topic RFS4000 - Does not adopt AP's in ExtremeWireless (WiNG)

RFS4000 - Does not adopt AP's

HarryWombat — Fri, 12 Apr 2019 14:05:54 GMT

OK, so life is not great. Had an RFS4000 die on me and have had a spare in the cupboard for a loooog time. Plugged it in and setup the basic information on it but the unit does not want to adopt the AP's. Is there a way I can force the 4000 to 'find' the AP's. These are the details of the 4000

rfs4000-DCD5C0 uptime is 0 days, 04 hours 43 minutes
CPU is Cavium Networks Octeon CN50XX V0.1
190804 kB of on-board RAM
Base ethernet MAC address is B4-C7-99-DC-D5-C0
System serial number is 122...34
Model number is RFS-4010-00010-WR
PoE firmware version is 211 build 1
FPGA version is 2.28

Appreciate any words of wisdom anyone can offer me.

By the way the AP's are not accessible unless you want to ride up in a high reach scissor lift which maybe my only option if the devices have to be replaced.

Thanks
Harry Wombat

Re: RFS4000 - Does not adopt AP's

RobertZ — Fri, 12 Apr 2019 14:45:43 GMT

Does this RFS4000 have any license?
You can check with CLI command 'show license'

Note that with out license it can not adopt any APs.

Re: RFS4000 - Does not adopt AP's

Aviv_Kedem — Fri, 12 Apr 2019 18:38:26 GMT

Hello,

Rfs4000 have build in 6 aap licenses.

Regards,

Aviv

Re: RFS4000 - Does not adopt AP's

Daren_E — Fri, 12 Apr 2019 19:48:13 GMT

Hello,

Can you provide us some more information in regards to the deployment.

What version of code are the existing APs on
What model AP is installed
what version of code is the new controller running
Are the APs in the same broadcast domain as the controller.

Re: RFS4000 - Does not adopt AP's

RobertZ — Sat, 13 Apr 2019 01:19:14 GMT

Hello,

Rfs4000 have build in 6 aap licenses.

Regards,

Aviv
Can we see the output of follow CLI command:

show adoption stauts

Re: RFS4000 - Does not adopt AP's

HarryWombat — Tue, 16 Apr 2019 06:44:10 GMT

Thanks for the replies.

Show Adoption Status
rfs4000-DCD5C0>sho ado status
------------------------------------------------------------------------------------------------------------
HOST-NAME VERSION CFG STAT ADOPTED-BY LAST-ADOPTION UPTIME
------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------
Total number of APs displayed: 0

What version of code are the existing APs on

Unknown. APs have been in place for sometime

What model AP is installed

Believe to be AP650s

what version of code is the new controller running

Firmware on the controller - 5.2.12.0-010R

Are the APs in the same broadcast domain as the controller.

Not sure - but would expect them to be.

The APs are located high on the ceiling of the building and without using a scissor lift are not easily reachable. I was hoping the controller would broadcast out and identify the APs connected to it. Is there a log on the controller which might give me a clue why the APs are not being discovered?

Regards
Howard

Re: RFS4000 - Does not adopt AP's

RobertZ — Tue, 16 Apr 2019 07:57:10 GMT

Try this:
How to use AP discovery tool to find WiNG APs

The AP Discovery tool is part of the AP firmware zip distribution.

Re: RFS4000 - Does not adopt AP's

HarryWombat — Tue, 16 Apr 2019 08:00:29 GMT

Thanks Robert. Just tried to open the link and getting a message the reference is unavailable.

Regards
Howard

Re: RFS4000 - Does not adopt AP's

RobertZ — Tue, 16 Apr 2019 08:01:50 GMT

I just fixed it, refresh page and try again.