topic Re: AP 8533 appearing in wrong Location on registration in ExtremeWireless (WiNG)

AP 8533 appearing in wrong Location on registration

jonmo2578 — Thu, 21 Mar 2019 20:42:43 GMT

Hi everyone.

I am currently trialling the Extreme Wing software and trying to get some APs online..

I have plugged in AP8533 and it appears under Configuration > Devices as expected.. From here, I assign it to a Location and RF Domain ( as seen here ).

However, when I reboot the AP, under Dashboard > Devices.. the Radios are showing as Off because it has not been allocated to Location.. When I query further it seems the Location is Default which is different to what I set earlier in Device configuration ?

I have looked through all the RF-Domains and Profiles and all looks corect, so cannot see what I've missed which is cuasing it to point to Default Location ( instead of LQ-AP as defined above )

Any advice would be appreicated please.

Re: AP 8533 appearing in wrong Location on registration

ckelly — Thu, 21 Mar 2019 20:52:34 GMT

To manually assign an AP to an RFDomain (Site), you need to go to the device's "Basic" tab...the very top tab. Not the one under RFDomain Overrides.

Once in there, you'll see drop-down option for RF Domain Name.
This is where you select to place the AP. Choose the RF Domain, then commit/Save.
The Location field is used for friendly reference and doesn't affect the operation or placement of the AP.

Once you're sure that this is setup correct, you should only need to have a country code defined for the RF-Domain. Without a country code, the radios will remain disabled.
From there, you need to assign/map WLANs to the radios. Without any mapped WLANs, the radios will also remain off.

Re: AP 8533 appearing in wrong Location on registration

Daren_E — Thu, 21 Mar 2019 20:55:20 GMT

Hi,

Please advise the version of code you are using and the full model number of the AP.
If you are already on code version 5.9.x, I would advise opening up a support case so we can investigate further.
We will need the tech-support from the AP in that state.

Re: AP 8533 appearing in wrong Location on registration

jonmo2578 — Thu, 21 Mar 2019 21:29:34 GMT

Hi Chris, thanks for your reply.. Apologies, i am still finding my way around the gui so probably sent the wrong screen shots..

Within the Device > Basic, the RF is already set to LQ-AP which is what I want it to be..

And as you rightly said , a country code is required within the RF-Domian for the Radios to become active.
As far as I can see this is correct too ?

The problem seems to be when the AP comes online and registers, it seem to dis-regard the settings above and go to Default profile ( where there are no country codes applied ) and therefore radios do not become active. Screen shot taken from Dashboard > Device...
Obviously, i can get around this by defining something in the Default Profile, however I would like to use my "LQ-AP" created one..

Re: AP 8533 appearing in wrong Location on registration

Christoph_S — Thu, 21 Mar 2019 22:14:22 GMT

Hello Jon,

What is the AP adopted to?
What firmware is the AP running on?
What is the full model of the AP?

Thank you,

Chris

Re: AP 8533 appearing in wrong Location on registration

jonmo2578 — Fri, 22 Mar 2019 18:32:58 GMT

Hi guys,

Thanks for the suggestions so far.

Whilst trying to reapply config via CLI I noticed that there is a Version mismatch on the AP..
Have tried factory resetting AP etc.. but that does not seem to clear it.. Any other suggestions please. ?

vx9000-90839A#show adoption status
---------------------------------------------------------------------------------------------------------------
DEVICE-NAME VERSION CFG-STAT MSGS ADOPTED-BY LAST-ADOPTION UPTIME
---------------------------------------------------------------------------------------------------------------
ap8533-18364F 5.9.3.1-005R version-mismatch No vx9000-90839A 0 days 20:30:44 0 days 20:32:27
----------------------------------------------------------------------------------------------------------------
Total number of devices displayed: 1
vx9000-90839A#conf t
Enter configuration commands, one per line. End with CNTL/Z.
vx9000-90839A(config)#host ap8533-18364F
vx9000-90839A(config-device-B8-50-01-18-36-4F)#sh context
ap8533 B8-50-01-18-36-4F
use profile LQ-AP
use rf-domain LQ-AP
hostname ap8533-18364F
no staging-config-learnt

Re: AP 8533 appearing in wrong Location on registration

jonmo2578 — Fri, 22 Mar 2019 18:56:18 GMT

Ah, got it.. fouind out that the firmware was not pushing through..
Have now forced it with " vx9000-90839A#device-upgrade all "

Apologies, this is all new to me and I thought the APs would auto upgrade on reboot whenever new software is there.

Thanks for everyones replies and suggestions.