topic Re: Access the wireless controller through the graphical interface without Adobe Flash Player in ExtremeWireless (WiNG)

Access the wireless controller through the graphical interface without Adobe Flash Player

victorcarneiro — Thu, 17 Jun 2021 21:19:01 GMT

I'm having problems accessing the Extreme WM3400 wi-fi controller via the web because it says that it is necessary to download the adobe flash player but it has been discontinued as we know, how to proceed in this situation and access the equipment via the graphical interface?

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

ckelly — Thu, 17 Jun 2021 21:33:36 GMT

victorcarneiro,

if you have current support, you can download and use WiNG-Manager to access the GUI.

https://extremeportal.force.com/ExtrProductDetail?id=01t2T000002kZbAQAU

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

victorcarneiro — Thu, 17 Jun 2021 21:39:56 GMT

I don't have support but here at the company we have several Extreme equipment, can you help me?

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

ckelly — Thu, 17 Jun 2021 21:41:19 GMT

Victor, please reach out to GTAC for further assistance on this matter.

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

victorcarneiro — Thu, 17 Jun 2021 22:10:49 GMT

What is GTAC? can you send me some email or something really useful to help me.

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

ckelly — Thu, 17 Jun 2021 22:12:46 GMT

Main support site. Start here.

https://www.extremenetworks.com/support/contact/

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

RobertZ — Thu, 17 Jun 2021 22:18:07 GMT

You should be able to create a portal account and download the WiNG_Manager software

Now that Adobe’s version of Flash is no longer supported, customers can download WiNG-Man V1.0.6 to continue managing their WiNG environment.
If you have trouble downloading the file, please contact support.

Re: Access the wireless controller through the graphical interface without Adobe Flash Player

victorcarneiro — Fri, 18 Jun 2021 02:02:21 GMT

Okay, I just created the account on the extreme portal, I'm waiting for confirmation to look for this software.

Thanks