topic Re: Faulty NX5500 Wing controller, license transfer poccess to new NX5500 unit in ExtremeWireless (WiNG)

Faulty NX5500 Wing controller, license transfer poccess to new NX5500 unit

BogdanT — Wed, 23 Nov 2022 15:04:28 GMT

Hello,

Our Customer's Wing controller NX5500 is faulty and as a consequence we need to validate the next step for the working state resolution.

In this instance the main issue relates to licenses transfer from the faulty controller to the new one. Is this license migration possible, are there any limitations or trade-offs for us to be aware of?

Thank you for your feedback!

Cordially,

Bogdan Tanasescu

Re: Faulty NX5500 Wing controller, license transfer poccess to new NX5500 unit

Christoph_S — Mon, 28 Nov 2022 14:29:24 GMT

Hello BogdanT,

Yes it is possible to move licenses over from the defective to the replacement controller.

Please create a GTAC case providing the old (defective) controller serial number and number of AAP licenses that were applied to it, as well as the serial number of the new one. Better yet and if possible, please run the following command on both controllers providing us with the output:

#show lic

BR,

Re: Faulty NX5500 Wing controller, license transfer poccess to new NX5500 unit

BogdanT — Thu, 15 Dec 2022 12:47:06 GMT

Hello Christoph,

Thank you for taking the time to respond!

It is in line with what I have had in my mind. I wish you a great New Year!

Cordially,

Bogdan Tanasescu