topic Re: VX9000 controller with AP7522 devices - unable to change and save static IP address to AP in ExtremeWireless (WiNG)

VX9000 controller with AP7522 devices - unable to change and save static IP address to AP

cambo2k74 — Tue, 29 Aug 2023 16:01:39 GMT

We are using a VX9000 controller and all AP's communicate to that device. We have 2 AP's at a site that are DHCP right now (others are all static). We can go into the AP via command line - set the static IP and default gateway etc. Commit the changes. Then in about 5 minutes the AP's revert to their old DHCP address. We confirmed that the IP are working (can use telnet to devices with the new static IP) and then we loose connection as the device reverts.

version 7.5.2.0-039R

Looking for some assistance here. Thank you!

Re: VX9000 controller with AP7522 devices - unable to change and save static IP address to AP

Christoph_S — Wed, 30 Aug 2023 12:23:13 GMT

Hello Cambo,

You should not make the change on the AP itself, this should be done from the controller. If you make the change on the AP and save, it will pull the override information previously stored on the controller and overwrite your configs.

This article should help: https://extremeportal.force.com/ExtrArticleDetail?an=000081413

Steps 3.

BR,

Re: VX9000 controller with AP7522 devices - unable to change and save static IP address to AP

Christopher_Fra — Wed, 30 Aug 2023 18:01:24 GMT

I am working with Cameron via a support case. Issue is due to "multiband-band-operation" enabled on the WLANs that are mapped to the AP7522s. The AP7522 does not support "multiband-band-operation". When modifying adopted AP via VX, when trying to save, error is observed. Cameron will disable "multiband-band-operation" on the mapped WLANs and save accordingly. Once completed, should be no issues statically assigning IP to AP7522s.

Re: VX9000 controller with AP7522 devices - unable to change and save static IP address to AP

cambo2k74 — Wed, 06 Sep 2023 17:59:09 GMT

Thank you for this information - we are delayed in testing this solution due to an inventory that is happening for another week.