topic AP7632 model-incompatible country-code in ExtremeWireless (WiNG)

AP7632 model-incompatible country-code

nsoz — Thu, 14 Mar 2024 05:13:20 GMT

Hello,

Looking at the logs, I receive the following error and as a result, the Radio's stay off.

IMG versions are identical on the RFS as is on the AP, this has not fixed the issue

RFS4000 version 5.9.8.3-003R

AP7632 version 5.9.8.3-003R

Any ideas on how to fix this?

Re: AP7632 model-incompatible country-code

ckelly — Thu, 14 Mar 2024 13:13:12 GMT

What is the error message in the log?

Re: AP7632 model-incompatible country-code

Christopher_Fra — Thu, 14 Mar 2024 15:46:08 GMT

Can you please provide the complete model number of the AP7632 (US or WR)? The AP model must be supported in the Country that is configured in the Rf-domain (RFD) that the AP7632 is mapped to. Since you are seeing "model-incompatible country-code", this tells us that the model is not supported in the Country that is defined under the RFD, which is why the radios are not enabled.