Unknown admin credentials for AP-7532

j_ag_p — Thu, 19 Sep 2024 22:40:53 GMT

Hello ExtremeWireless community,

We have a couple of AP-7532s that present an uncommon configuration in some scenarios, here is an excerpt:

! ! Configuration of AP7532 version 7.7.0.0-018R ! ! version 2.7 ! ! firewall-policy default no ip dos tcp-sequence-past-window ! ! mint-policy global-default ! radio-qos-policy default ! ! management-policy default telnet no http server https server rest-server ssh ! profile ap7532 default-ap7532 use enterprise-ui autoinstall configuration no autoinstall firmware crypto ikev1 policy ikev1-default isakmp-proposal default encryption aes-256 group 2 hash sha crypto ikev2 policy ikev2-default isakmp-proposal default encryption aes-256 group 2 hash sha crypto ipsec transform-set default esp-aes-256 esp-sha-hmac crypto ikev1 remote-vpn crypto ikev2 remote-vpn crypto auto-ipsec-secure crypto load-management crypto remote-vpn-client interface radio1 interface radio2 interface ge1 interface vlan1 ip address dhcp ip dhcp client request options all interface pppoe1 use firewall-policy default service pm sys-restart router ospf adoption-mode controller ! rf-domain default no country-code ad-wips-wireless-mitigation disable ad-wips-wired-mitigation disable ! self ! ap7532 74-67-F7-04-CA-80 radio-count 2 use profile default-ap7532 use rf-domain default hostname ap7532-04CA80 license AP VIRTUAL_CONTROLLER_DEFAULT_AP_LICENSE no adoption-site ! ! end

We have a couple of alternates, but the sections above remain the same.

The relevant section "profile ap7532 default-ap7532" still allows us to assign an IP to the AP and access it remotely. However, since the "management-policy" section does not list any users we are unable to authenticate to the AP using SSH or SNMP.

Default SSH credentials from the manual did not work. Using SNMPv3 my requests time out when using default users (snmpmanager, snmptrap, snmpoperator), but I get "Unknown user" if I try any user outside those three.

My goal is to remotely restore these APs configuration upon detection. Is there an user that the hardware supports by default when no user is specified in the configuration?

Thank you for your insight!

Re: Unknown admin credentials for AP-7532

Christoph_S — Fri, 20 Sep 2024 14:42:33 GMT

Hello @j_ag_p,

Console into the AP using baud rate 19200 or 115200 and when at the login prompt enter the following credentials:

Username: restore
Password: restoreDefaultPassword

This will only work via console port.

Once the AP is back up, log in using the default password: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000089844

I hope this helps,

Chris

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Unknown admin credentials for AP-7532

Re: Unknown admin credentials for AP-7532