topic Re: VC - all mixed up in ExtremeWireless (WiNG)

VC - all mixed up

Phil_storey — Tue, 10 Dec 2024 13:20:44 GMT

Hope someone can point me in the right direction, we have 22AP's , the config is Vlan1 ( Lan) VLAN 10 Captive portal/Voip.

This was working until I updated to 7.7.1.10 and then it went crackers.

All AP's are teh same model 7532 all at 7.7.1.10. I can ping them all and ssh to them. From the GUI when set the auto elect IP for teh VC as they are all cabable

the comit - the IP for the auto elect responds to a ping briefly and then stops. I then have to go the AP IP and it will show somthing like this

it never shows me all AP even though they are all on the same network, From the cLI some AP's will show quite a few neighbours , some will show none. I have tried powering all the AP's off except for 1 then checking the profile, then bring another online, I then asign the profile and then it seems to revert the AP back to default. I have AP's that seem to be adopted , but not sure which AP is acting as controller,

This is what I see at the moment with AP's missing

but the devices shows

the ones that are offline are in the list above.

Device overides only shows 5 AP;s with 4 out of 5 showing the default profile. If I change it to new profile I end up going round in circles.

If I select any other AP's list it come back with application error - unable to connect to device -( MAC)

any help adice apreaciated

Thanks

Re: VC - all mixed up

Christoph_S — Tue, 10 Dec 2024 13:41:20 GMT

Hello @Phil_storey ,

SSH into an AP and run the following commands:

Show mint known-adopters (do you see the adoptive APs?)

show adoption status (what does this show you?)

show mint neigh (do you see all other APs?)

BR,

Re: VC - all mixed up

Daren_E — Tue, 10 Dec 2024 14:18:04 GMT

Morning Phil_storey,

I would recommend not setting VC election to Auto.
Please follow the article below and manually designate an AP as the VC.
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000081758

Note:
Worst can to resolve you might need to SSH to every AP and clear the Auto VC setting from the AP profile.
As every AP might be thinking it should be the controller.

Re: VC - all mixed up

Phil_storey — Wed, 11 Dec 2024 10:13:44 GMT

Can I still select the Ip address of auto elected VC

But leave the Enable auto election ov VC unticked. Is it better to set one with high priorty and a second one with lower priorty ?

Is this the command to remove the auto VC option ? no virtual controller

Re: VC - all mixed up

Phil_storey — Wed, 11 Dec 2024 11:50:00 GMT

show mint known-adopters (do you see the adoptive APs?) No

show adoption status (what does this show you?) 12 AP's ( 10 missing )

how mint neigh (do you see all other APs?) 12 AP's

Re: VC - all mixed up

Daren_E — Thu, 12 Dec 2024 14:19:18 GMT

Hi Phil_storey,

No you don't want to mixed configuration of auto-virtual and manually configuring the virtual controller.
We would need to see a sample of an AP configuration to provide a better suggestion on how to resolve the issue(s) you are seeing if you are still trying to use the Auto virtual controller feature.

Re: VC - all mixed up

Phil_storey — Fri, 13 Dec 2024 11:55:11 GMT

do you need all the config or is there just a part of it ?

Re: VC - all mixed up

Daren_E — Fri, 13 Dec 2024 13:39:00 GMT

The AP profile(s), override(s) and the auto-provisioning policy configuration is the part we specifically need.

Re: VC - all mixed up

Phil_storey — Fri, 13 Dec 2024 14:10:20 GMT

just run show mint known-adopters 4D.80.C5.30, 4D.82.BC.F4

Show adoption Status : ap7532-Reception-GF*#show adoption status
Adoption Mode: CONTROLLER
Adopted by:
Type : ap7532
System Name : ap7532-PC03
MAC address : 84-24-8D-82-BC-F4
MiNT address : 4D.82.BC.F4
Time : 1 days 20:40:50 ago

Sh Mint Neighbours

ap7532-Reception-GF*#
ap7532-Reception-GF*#sh mint neighbors
12 mint neighbors of 4D.82.BD.80:
4D.80.C3.CC (ap7532-Lawrence-RM) at level 1, best adjacency vlan-1
4D.80.C4.44 (ap7532-Delivery-4) at level 1, best adjacency vlan-1
4D.80.C4.68 (ap7532-Dev-1) at level 1, best adjacency vlan-1
4D.80.C4.A4 (ap7532-PC01) at level 1, best adjacency vlan-1
4D.80.C5.30 (ap7532-2-B4b-GF) at level 1, best adjacency vlan-1
4D.80.C5.98 (ap7532-B4d-1-GF) at level 1, best adjacency vlan-1
4D.80.C5.F4 (ap7532-80C5F4) at level 1, best adjacency vlan-1
4D.82.BA.F8 (ap7532-B4D-2) at level 1, best adjacency vlan-1
4D.82.BC.F4 (ap7532-PC03) at level 1, best adjacency vlan-1
4D.82.BE.A4 (ap7532-Delivery-3) at level 1, best adjacency vlan-1
4D.82.BE.F0 (ap7532-Loading-Bay) at level 1, best adjacency vlan-1
4D.82.C4.74 (ap7532-Stores) at level 1, best adjacency vlan-1