topic RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI? in ExtremeWireless (WiNG)

How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Shay_Weir — Fri, 14 Jul 2017 18:18:00 GMT

How you check the power supply status remotely on a nx9500 running ADSP 9.3.1? Not sure if both power supplies are working and I need to verify they are before a planned outage. Looking for GUI or CLI commands or views....

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Ron_Galien — Fri, 14 Jul 2017 20:28:00 GMT

The NX9500-100AD-WR hardware appliance running ADSP version 9.x does not have an option to check the appliances power supply status via the GUI but I will need to investigate and verify information pertaining to the ADSP CLI. The best method to troubbleshoot the power supply status on this model hardware appliance would be to verify the LED status and Error beep codes as noted in the NX 9500 Series Enterprise NOC Wireless Lan Controller Guide.
Here is the link where this guide is posted:

http://documentation.extremenetworks.com/ExtremeWireless/NX9500_SERIES_ENTERPRISE_NOC_IG_MN001685A01...

Shay I will research if there are options to check the NX9500 power supply status via ADSP CLI and get back to you ASAP

Hope this helps?

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Phil_Frederick — Sat, 15 Jul 2017 00:30:00 GMT

ADSP 9.3 does have an Alarm under:

Platform Health>Platform>Redundant Power Supply Failure

If you have that enabled, ADSP can send an alert as configured (email, sendmail). It will also be in the Alarm tab in an Active state as long as one of the power supplies is not getting power.

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

RobertZ — Mon, 17 Jul 2017 18:18:00 GMT

Hi Shay,
There is limited info available even via root command ' dmidecode -t chassis '. See the below.

[root@localhost ~]# dmidecode -t chassis
# dmidecode 2.11
SMBIOS 2.5 present.

Handle 0x0003, DMI type 3, 21 bytes
Chassis Information
Manufacturer: Motorola
Type: Desktop
Lock: Not Present
Version: 1234567890
Serial Number: 1234567890
Asset Tag: To Be Filled By O.E.M.
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Shay_Weir — Tue, 18 Jul 2017 17:48:00 GMT

This command does require root access. Something we do not have. Can this be a feature request to have a GUI look at the system health? Including the power supplies? CPU, Memory, NIC, Pwr Supply... This would be good for those who monitor these systems remotely and cannot visually see the status LED lights. On WiNG this is a simply thing to do.

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Ron_Galien — Thu, 27 Jul 2017 23:03:00 GMT

Hi Shay, I am currently discussing this with our AirDefense Business Unit regarding feature request/enhancement. Will circle back with you asap

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Shay_Weir — Fri, 28 Jul 2017 05:17:00 GMT

Thanks Ron. This is very appreciated. This is why you guys are the best!

While you are asking.....
Can we get the Health Report header updated to include the Server\System name?

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Ron_Galien — Fri, 28 Jul 2017 22:35:00 GMT

Thank you for the kind words Shay - much appreciated! I will be sure to ask the BU if we can get the Health Report Header updated to include the Server\System name and will get back to you regarding this... have a great rest of day 

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Ron_Galien — Wed, 09 Aug 2017 02:44:00 GMT

Hello Shay - good news to report here. I discussed the "ADSP CLI commands for the NX9500 power supply status" enhancement request with our AirDefense Business Unit - BU where they confirmed they are planning this for the next release after ADSP 9.5 as 9.5 is planned for Q4, but it's already commited so it is a bit late to get this particular functionality added into the GA 9.5 release...

We can look forward to this functionality very soon.

FYI - I am still in discussions with the AirDefense BU regarding the enhancement request to get the Health Report header updated to include the Server\System names. Please stay tuned for more details to come  Have a great rest of day

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Shay_Weir — Wed, 09 Aug 2017 02:44:00 GMT

This is good news. We are still working on 9.4 issues. The Health Report has been a big help, but still would like very much to see a proper header. We have to view multiple screens across our enterprise quickly. Headers will help to know which system we are looking at. Also, the drag bar is sticky. You click on it then it sticks until you click elsewhere. moving mouse automatically drags bar up and down. Not a click, hold down mouse button and drag.....just an FYI. We do like the health report.

Again, thanks for getting the power supply view submitted and pushed through.

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Ron_Galien — Sat, 12 Aug 2017 04:27:00 GMT

Hello Shay, I wanted circle back with you to provide some good news before the start of this great weekend  Our AirDefense Product Manager has confirmed that BOTH "the Health Report Header" and also the "CLI command to check power supply status" enhancement requests have been approved and added to the next ADSP GA release version which is v9.5. Hoping your are smiling as you read this  Have a great weekend

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

RobertZ — Sat, 12 Aug 2017 04:27:00 GMT

🙂

RE: How you check the power supply status on ADSP 9.3.1? GUI or CLI?

Shay_Weir — Sat, 12 Aug 2017 19:26:00 GMT

Great way to end the week after what we went through. Thanks for getting these bumped up to the next release. Hard work does pay off. The weekend is off to a great start.... We be smiling. Our graphs are back to normal!!!!