topic Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1 in ExtremeWireless (WiNG)

Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

JMB_74 — Mon, 24 Feb 2025 15:27:14 GMT

Hello,

I've upgrade a AP310e from 7.7.1.11 to 7.9.5.1 firmware.

The AP is operational, I can connext using putty an Lan, but when I try to connect using Wing Manager V1.0.11 nothing append (blank screen).

Before upgrading to 7.9.5.1, I updated to 7.7.1.11 from 7.7.1.10 and could connect using Wing Manager.

I tried https://my_ap:10443 ==> "403 forbidden".

**** For the moment, I changed the reboot image to 7.7.1.11, so I can now access using Wing Manager ****

Thanks.

Regards.

Fred.

Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

GBinSTL — Mon, 24 Feb 2025 19:01:48 GMT

Same problem here with AP510i and 7.9.5.1 and Wing Manager V1.0.11

Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

Christoph_S — Tue, 25 Feb 2025 13:38:30 GMT

Hello,

This article will answer your question: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000097084

In short, GUI for these APs is no longer supported in 7.9 code. If you need GUI, you'll have to stick with 7.7.1.11.

BR,

Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

arichter — Tue, 25 Feb 2025 13:38:59 GMT

Hello Fred / JMB_74, did you upgrade the AP individually, or did you use a controller? When doing it individually, please ensure, not to use the "Lean" image, as there is no Web UI on a Lean image. Please double check , which image you might have used. Please also compare attached Screenshot, showing both available images for this AP HW type. Regards AR

Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

arichter — Tue, 25 Feb 2025 14:03:04 GMT

Please refer to the Post by Christoph_S. on your question. The LEAN vs. Full image terminology is not applying on 7.9.5.1 FW code, but for 7.7.1.X family. Sorry.

Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

JMB_74 — Tue, 25 Feb 2025 16:21:41 GMT

Hello Arichter,

I always use the file without "LEAN".

Regards.

Fred.

Re: Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

JMB_74 — Tue, 25 Feb 2025 16:22:48 GMT

Hello Christoph,

thank's for this clear explanation.

Regards.

Fred.