topic RE: ExtremeCloud AP troubleshooting in Extreme Cloud

ExtremeCloud AP troubleshooting

Ronald_Dvorak — Tue, 28 Nov 2017 21:02:00 GMT

I've connected a new AP3935i-ROW in my home lab and I don't see it on my controller but the LEDs show connected and also that the AP radio is on.

I'd assume at this point that the AP is connected to the ExtremeCloud.

I'm connected via console and wonder how I'd check whether the AP is connected to ExtremeCloud..... what is the command, is there some output that I'd look for in "cget config global"

Thanks,
Ron

RE: ExtremeCloud AP troubleshooting

Doug — Tue, 28 Nov 2017 21:04:00 GMT

you will see httpc messages scrolling in the ap.log

RE: ExtremeCloud AP troubleshooting

Ronald_Dvorak — Tue, 28 Nov 2017 21:22:00 GMT

Thanks Doug,

I've set the controller via static config and now I'd see it on my local controller.

-Ron

RE: ExtremeCloud AP troubleshooting

Ostrovsky__Yury — Tue, 28 Nov 2017 23:07:00 GMT

If you want to remove the AP from the cloud entitlement please give us the SN of the device, so next time AP will not try to connect to cloud.