https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26911#M241 I want to transfer 2 AP305C to my other account, but I can't do it. I'm getting the message: stake record of the device was found in the redirector. Is it possible to free those three devices? Serial numbers are, 03052112062321, 03052112060700.<BR />Thanks,<BR />Vladimir. Tue, 08 Feb 2022 16:30:00 GMT VladimirM 2022-02-08T16:30:00Z https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26911#M241 I want to transfer 2 AP305C to my other account, but I can't do it. I'm getting the message: stake record of the device was found in the redirector. Is it possible to free those three devices? Serial numbers are, 03052112062321, 03052112060700.<BR />Thanks,<BR />Vladimir. Tue, 08 Feb 2022 16:30:00 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26911#M241 VladimirM 2022-02-08T16:30:00Z https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26912#M242 Thanks for providing those serial numbers, I was able to find the old records preventing you from moving these devices in to your inventory. I will need to get permission from the previous owner before I can remove these old records. I've reached out to the original owner just now, and I'll let you know when I hear back from them. Please let me know if I can help with anything else in the mean time! Tue, 08 Feb 2022 17:17:00 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26912#M242 SamPirok 2022-02-08T17:17:00Z https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26913#M243 I am the original owner.<BR /><SPAN>Thanks,</SPAN> Tue, 08 Feb 2022 17:38:00 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26913#M243 VladimirM 2022-02-08T17:38:00Z https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26914#M244 Thank you for replying to my email, I have removed the old records for these devices so you should be able to add them to your inventory at this time. Please let me know if I can help with anything else! Tue, 08 Feb 2022 17:45:00 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26914#M244 SamPirok 2022-02-08T17:45:00Z https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26915#M245 thanks, everything is good. Tue, 08 Feb 2022 17:51:00 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/26915#M245 VladimirM 2022-02-08T17:51:00Z