topic Re: A stake record of the device was found in the redirector. in Extreme Cloud https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74225#M506 thank you. Fri, 25 Feb 2022 17:31:43 GMT hainam1807 2022-02-25T17:31:43Z A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74222#M503 Hi Sam<BR />i have aerohive ap650, but when i add it to my cloud it gives me an error.<BR />"A stake record of the device was found in the redirector."<BR /><BR />Can you help me delete them from the old cloud? so I can add them to my cloud.<BR />the serials. Fri, 25 Feb 2022 10:42:41 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74222#M503 hainam1807 2022-02-25T10:42:41Z Re: A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74223#M504 Hi there, thanks for providing those serial numbers for me. I did find them registered to another user in our system, and I'll need permission from the old admin before I can remove these old records. I've emailed the old admin just now, and I'll let you know as soon as I hear back from them. Please feel free to check in with me here any time for an update. Fri, 25 Feb 2022 16:40:30 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74223#M504 SamPirok 2022-02-25T16:40:30Z Re: A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74224#M505 Thank you for your patience here, I just heard back from the original owner and was able to free these devices up for you. Can you try adding them to your inventory one more time? Fri, 25 Feb 2022 17:15:06 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74224#M505 SamPirok 2022-02-25T17:15:06Z Re: A stake record of the device was found in the redirector. https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74225#M506 thank you. Fri, 25 Feb 2022 17:31:43 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector/m-p/74225#M506 hainam1807 2022-02-25T17:31:43Z