topic Re: ExtremeIQ on Prem update in Extreme Cloud

ExtremeIQ on Prem update

westb4 — Tue, 10 Nov 2020 00:17:02 GMT

Any idea when ExtremeIQ On-Prem is getting an update? The last update was June. Sadly, it looks like Extreme picked up Aerohive’s bad habit of ignoring On-Prem customers for long periods of time. I was really hoping we would get at least tri-annual updates or even quarterly updates. Unfortunately, it looks like even bi-annual updates are going to be a stretch at this point.

Re: ExtremeIQ on Prem update

SamPirok — Tue, 10 Nov 2020 21:15:28 GMT

Hi Westb4, we are still working on the latest on prem release, but there have unfortunately been some delays. The plan was not to go this long without an update but it has taken longer than expected. I don’t think the future release cadence will be quite so drawn out in the future.

Re: ExtremeIQ on Prem update

westb4 — Wed, 18 Nov 2020 01:42:49 GMT

Re: ExtremeIQ on Prem update

dparsons — Fri, 20 Nov 2020 02:03:22 GMT

There is also talk of moving the On Prem to an incremental update the same as the cloud so that it can be updated on pace with the cloud. Not sure what the projected release date is for that but it will be nice to get current updates.

Re: ExtremeIQ on Prem update

daniel1 — Wed, 25 Nov 2020 17:49:47 GMT

That would be really awesome, please keep us posted.

Re: ExtremeIQ on Prem update

westb4 — Wed, 02 Dec 2020 22:44:14 GMT

Sam, we’re 2 weeks away from hitting 6 months on since the last update. Any news?

Re: ExtremeIQ on Prem update

SamPirok — Wed, 02 Dec 2020 23:53:20 GMT

The last release target I heard was late December, but I will see if I can find anything more specific for you. There have been quite a few delays, but I promise an on prem release is coming! Thanks for continuing to check in on this.

Re: ExtremeIQ on Prem update

westb4 — Wed, 30 Dec 2020 03:23:23 GMT

Sam, it’s late December as in we only have 2 days of December left. I’m guessing still no progress on this update? I’m surmising that the target is now March as that was the first update from the acquisition and in the Aerohive days they didn’t put out an update in Jan or Feb without a critical incident.

Re: ExtremeIQ on Prem update

SamPirok — Thu, 31 Dec 2020 01:23:55 GMT

Thanks for checking in on this, looks like it will be a 2021 release. I haven’t heard a new ETA but we will get one for you during our next meeting with engineering next week.

Re: ExtremeIQ on Prem update

daniel1 — Tue, 12 Jan 2021 22:56:02 GMT

Did you get anything Sam?

Re: ExtremeIQ on Prem update

SamPirok — Wed, 13 Jan 2021 00:43:23 GMT

Hey Daniel, thanks for checking in on this. I actually just got access to the roadmap for that sector today so I can get you guys updates faster moving forward. Looks like the release has been pushed back to end of February now. I know this is extremely frustrating, I’m sorry I don’t have better news to give. I’m starting to feel like Lucy with the football from Charlie Brown, and that is not my intent at all. I would encourage you to reach out to your SEs to discuss the XIQ release plans to see if there is any way you can submit feedback/requests regarding this process. Please don’t hesitate to check in any time and I’ll provide the latest information I have.

Re: ExtremeIQ on Prem update

westb4 — Thu, 21 Jan 2021 04:59:26 GMT

Sam-

From what I’ve be able to gather I don’t know that there really is a way to submit feedback on the development process. At this point, I’m not sure that it would even matter. I also get a sense that the devs see On-Prem as low priority, as in “we’ll get around to it when we have time but you’re not as important as online.” End of February, becomes the middle of March. Trying not to sound bitter about it but sweetness has worn off.

Re: ExtremeIQ on Prem update

SamPirok — Thu, 21 Jan 2021 22:49:37 GMT

I completely understand Westb4, I really wish I had better news here. I did just check up on the release again and it’s still listed as end of February as of this morning. Just my impression from talking to the development team working on this, but it’s not this is a low priority per se, they’ve just run in to some large unexpected roadblocks that are taking quite a bit of time to work out. That’s just my 2 cents though. I’ll keep you all posted as I hear more.

Re: ExtremeIQ on Prem update

mpohl — Tue, 09 Mar 2021 04:42:10 GMT

It’s nearing the middle of March and I don’t see the update yet. Hopefully if it ever comes out it’ll clean up the ElasticSearch indexing issues, actually support for SAN environments for a VM, and not have to be rebooted every other week.

Can anyone who uses the Cloud solution chime in on stability? Should us hold-outs start going in that direction?

Re: ExtremeIQ on Prem update

daniel1 — Tue, 09 Mar 2021 14:57:15 GMT

I had the ElasticSearch issue and need to reboot as well, raising the memory to 32GB and purging storage logs (via iqva mgmt port 3000) every month (I keep the last 120 days) is a good working workaround (but I would like a fix too!).

@Sam Pirok Can you please check the release date?

This KB mentioned last Friday: https://extremeportal.force.com/ExtrArticleDetail?an=000060722

Re: ExtremeIQ on Prem update

SamPirok — Tue, 09 Mar 2021 22:10:05 GMT

Good morning all, the release date did get pushed back a bit again but they are still aiming to release this month.

Re: ExtremeIQ on Prem update

mpohl — Tue, 09 Mar 2021 23:26:33 GMT

Are patch notes available or will they be available once it’s released?

Re: ExtremeIQ on Prem update

SamPirok — Tue, 09 Mar 2021 23:27:36 GMT

The patch notes/release notes will be available once the new version is available for download.

Re: ExtremeIQ on Prem update

westb4 — Wed, 24 Mar 2021 01:12:46 GMT

https://docs.aerohive.com/330000/docs/help/english/ng/Content/reference/virtual-appliance-release-notes.htm

Newest release. Came out yesterday.

21.1.20.24 5.7 GB for the upgrade.

Re: ExtremeIQ on Prem update

SamPirok — Wed, 24 Mar 2021 01:17:28 GMT

Thanks for updating this thread @westb4! We also announced this on the product announcement board for XIQ yesterday, you all can subscribe to that board now to get email notifications when we have new XIQ updates.