topic A stake record of the device was found in the redirector. Please help me in Extreme Cloud https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector-please/m-p/78630#M571 <SPAN>i have&nbsp; aerohive ap130, but when i add it to my cloud it gives me an error.</SPAN><BR /><SPAN>"A stake record of the device was found in the redirector."</SPAN><BR /><BR /><SPAN>Can you help me delete them from the old cloud? so I can add them to my cloud.<BR /></SPAN><SPAN>Thank you.</SPAN> Sun, 10 Apr 2022 16:41:59 GMT hainam1807 2022-04-10T16:41:59Z A stake record of the device was found in the redirector. Please help me https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector-please/m-p/78630#M571 <SPAN>i have&nbsp; aerohive ap130, but when i add it to my cloud it gives me an error.</SPAN><BR /><SPAN>"A stake record of the device was found in the redirector."</SPAN><BR /><BR /><SPAN>Can you help me delete them from the old cloud? so I can add them to my cloud.<BR /></SPAN><SPAN>Thank you.</SPAN> Sun, 10 Apr 2022 16:41:59 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector-please/m-p/78630#M571 hainam1807 2022-04-10T16:41:59Z Re: A stake record of the device was found in the redirector. Please help me https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector-please/m-p/78631#M572 <P>Hello, thank you for sharing those serial numbers. I was able to find the old records for most of these devices, and have reached out to the original owner to confirm that we can remove those old records and release these devices to your inventory. I'll let you know as soon as I hear back on that request. I wasn't able to find old records for the following serial numbers, would you mind trying to add these to your inventory again?&nbsp;</P> <P> </P><P><SPAN data-sheets-value="{&quot;1&quot;:3,&quot;3&quot;:1301504140641}" data-sheets-userformat="{&quot;2&quot;:515,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:3},&quot;12&quot;:0}">1301504140641<BR />1301504130230</SPAN></P> Mon, 11 Apr 2022 20:45:52 GMT https://community.extremenetworks.com/t5/extreme-cloud/a-stake-record-of-the-device-was-found-in-the-redirector-please/m-p/78631#M572 SamPirok 2022-04-11T20:45:52Z