How to Firmware Upgrade a Matrix N-Series Switch

FAQ_User — Sat, 23 Nov 2013 05:39:00 GMT

Article ID: 5040

Products
DFE
Matrix N-series

Protocols/Features
TFTP

Cause
This document is an elaboration on procedures as presented in the Matrix DFE Series Configuration Guide.
For special instructions when upgrading from pre-5.x to 5.01.58+, see 5469.
For a caution regarding upgrade from pre-6.x to 6.01.01.0020+, see 9430.
For special instructions when upgrading from pre-7.x to 7.11.01.0025+, see 13533.

A firmware upgrade to the N-Series platform may be accomplished via TFTP or FTP.

Best practice is to save the current configuration file prior to upgrading firmware and after any configuration changes are made (5035).

Please also be aware of the background information presented in 5131, to potentially avoid installing a new DFE switch into a running DFE chassis with operational switches, and having it fail to boot up properly.

Note that there is no present reason to consider upgrading the boot prom version on any DFE switch. These images are therefore not available.

Solution
The TFTP process:

Download and unzip the firmware file from our Download Library. Start and minimize the TFTP application on the TFTP Host device. If you don't have a TFTP application, you can download one free of charge. Establish a command line management session to the DFE equipment. System Flash can accommodate up to two firmware image files at one time. Ensure that the DFE's directory shows no more than the one Active firmware image present (5631). Copy the file from where it was placed in Step 1, to the DFE. Note that you may well need to adjust the format of this command somewhat, to conform to your source and destination file structure and operating system:Matrix N7(su)->copy tftp://10.10.191.222/10803 10803 Copying image to temporary storage for integrity verification. ################################################################################ ################################################################################ ################################################################################ ################################################################################ ################################################################################ ################# Copying image to the file system. ################################################################################ ################################################################################ ################################################################################ ################################################################################ ################################################################################ ################# Waiting for chassis to distribute image to compatible modules. ................... Distribution complete.Note1: In all firmware release notes, in the 'Known Restrictions and Limitations' section it states:
- Point to the new firmware image to be loaded at startup:
- Confirm that the selected firmware version is being run:
See also: 5804.

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How to Firmware Upgrade a Matrix N-Series Switch