G-Series f/w 6.61.07.0010 Reboots if I/O Module Power Off button is pressed for 8+ Seconds

FAQ_User — Thu, 20 Nov 2014 22:54:00 GMT

Article ID: 14982

Products
G-Series; firmware 6.61.06.0009, 6.61.07.0010

Changes
Pressed and held for 8+ seconds (the Hardware Installation Guide recommends 5 seconds) the '

code:

POWER OFF

' button corresponding to a targeted IOM slot, in preparation for removing the IOM from that slot.

Symptoms
Unit reboot.

The current.log (5487) displays a "

code:

Task EDB BXS Resp(

address

code:

) is suspended...

" message with last reset cause "

code:

Fault(0x00000300)

"; for example:

Sep 3 03:43:37 172.17.8.120-1 SIM[104439944]: hwutils.c(7536) 762 %%

ERROR:Code exception:Watchdog no longer being serviced.

Task EDB BXS Resp(0x7fab848) is suspended with error 2, creating file sysDmp1Sep0312.z

SEP 03 03:44:17 2012 BOOT[268430624]: bootos.c(1360) 760 %%

Start of Code - Build:06.61.06.0009 Date:Wed Jul 25 18:47:14 2012

SEP 03 03:44:20 2012 BOOT[153225176]: edb_bxs.c(1235) 764 %%

Last switch reset caused by Fault(0x00000300) SRR0(0x01218D08) SRR1(0x0000B030) DMISS(0x00000000) IMISS(0x00000000) DAR(0x00002264) DSISR(0x0A000000)

The sysDmp (13650) file states "

code:

Task Name: EDB BXS Resp

" and the diagnostic points to "

code:

faultbias

"; for example:

Detailed exception task information

---------------------------------

Calling Stack:

--------------

Task ID:

0x7fab848

EDB BXS Resp

0x1218d08

PendQ:

0x7f5184c

SP:

0x7fa4df0

0x1218d08: bfill (0x1218cbc) + 0x4c

0x5ce30: faultbias (0x5b520) + 0x1910

0x5f0dac: edbBxsRspTask (0x5ef044) + 0x1d68

0x121b9c4: vxTaskEntry (0x121b968) + 0x5c

Solution/Workaround
Upgrade to firmware 6.61.08.0013 or higher.

Pre-upgrade workaround: Avoid pressing the button for longer than 6 seconds.

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G-Series f/w 6.61.07.0010 Reboots if I/O Module Power Off button is pressed for 8+ Seconds