G-Series f/w 6.61.10.0008 with 8 XFPs Installed cycles in Boot Loop

FAQ_User — Mon, 23 Dec 2013 18:52:00 GMT

Article ID: 16048

Products
G-Series, firmware 6.61.08.0013 through 6.61.10.0008

Changes
Installed eight or more XFP modules (e.g. into two or more G3K-4XFP slot cards).

Symptoms
The system will not boot up to stable operation.

The system repeatedly reboots, with diagnostics ('

code:

show support

') similar to:
<

code:

Jul 25 04:10:21 0.0.0.0-1 SIM[136941032]: g3hwutils.c(2551) 929 %% XFP error reading port 0 slot 3

code:

Jul 25 04:10:21 0.0.0.0-1 SIM[136941032]: g3hwutils.c(2551) 930 %% Error writing table select byte port 1 slot 3

code:

Jul 25 04:10:21 0.0.0.0-1 SIM[136941032]: hwutils.c(7302) 931 %% i2c errors exceeded threshold

code:

JUL 25 04:10:50 2013 BOOT[268430624]: bootos.c(1360) 934 %% Start of Code - Build:06.61.08.0013 Date:Wed Mar 6 10:01:20 2013

code:

JUL 25 04:10:51 2013 BOOT[166127416]: edb_bxs.c(1266) 936 %% Last switch reset caused by power cycle

Solution
Upgrade to firmware 6.61.11.0006 or higher.
Release notes state, in the '

code:

Changes and Enhancements in 6.61.11.0006

' section:

code:

Corrected potential continuous reboot condition when supporting 8 XFPs simultaneously.

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G-Series f/w 6.61.10.0008 with 8 XFPs Installed cycles in Boot Loop