Summit v15.3 with Fan Tray "out of operating range" error messages

FAQ_User — Wed, 09 Jul 2014 22:47:00 GMT

Article ID: 16143

Products
Summit; EXOS version 12.6, 12.7, 15.1, 15.2, and 15.3 lines

Symptoms
Fan tray failure error messages.
Fan failure alarms while the LED flashes amber for the specific fans; for example:
<

code:

Warn:DM.Warning

code:

Switch, Error 4: Fantray 3 fan #6 failed. Rpm 18204 is out of operating range (from 4928 to 16800 rpm).

code:

Warn:DM.Warning

code:

Switch, Error 4: Fantray 2 fan #4 failed. Rpm 16948 is out of operating range (from 4928 to 16800 rpm).

Issuing the '

code:

show temperature

' command displays that the affected fans are "

code:

out of range

".

Solution
Upgrade to the latest available release or patch, based on the EXOS version currently in use.

For the EXOS 15.1 line, upgrade to 15.1.3-patch1-9 or higher.
ExtremeXOS 15.1.3-patch1-9 release notes state, in the '

code:

Resolved Issues

' section:

code:

Summit Family Switches

code:

PD4-3300688261

code:

Fan tray failure error messages occurs in Summit family switches.

For the EXOS 15.2 line, upgrade to 15.2.2-patch1-2 or higher.
ExtremeXOS 15.2.2-patch1-2 release notes state, in the '

code:

Resolved Issues

' section:

code:

Summit Series Switches

code:

PD4-3300688322

code:

Fan tray failure error messages appears on Summit family switches.

For any EXOS version, upgrade to 15.3(.1) or higher.
ExtremeXOS 15.3(.1) release notes state, in the '

code:

Resolved Issues

' section:

code:

Summit Series Switches

code:

PD4-3206781851

code:

Fan tray failure error messages occur on Summit family switches.

topic Summit v15.3 with Fan Tray "out of operating range" error messages in FAQs

Summit v15.3 with Fan Tray "out of operating range" error messages