https://community.extremenetworks.com/t5/faqs/s-series-f-w-8-02-01-0012-upgrade-leaves-ip-interface-failed/m-p/51916#M751 Article ID: 15033 <BR /> <BR /> <B>Products</B><BR /> S-Series, firmware 8.02.01.0012 <BR /> <BR /> <B>Changes</B><BR /> One or more interfaces were created/configured using any firmware 7.00-7.03 (pre-7.11) version.<BR /> Then <I>if</I> the system was upgraded to within the firmware 7.11-8.01 range (this may or may not have occurred), no interface changes were made there.<BR /> Then the system was upgraded to firmware 8.02.01.0012. <BR /> <BR /> <B>Symptoms</B><BR /> IP addresses created using pre-7.11 firmware fail to be applied to their interfaces during firmware 8.02.01.0012 system boot. <BR /> <BR /> When such an IP address fails, the affected IP interface is not accessible and an error message ('show support') displays; for example:<BR /> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">Message</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">9/248</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">Syslog Message</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">08.02.01.0012</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">04/12/2013 11:32:17</PRE></DIV><BR /> &lt;<DIV class="threadCode"><B>code:</B><PRE spellcheck="false">3</PRE></DIV>&gt;<DIV class="threadCode"><B>code:</B><PRE spellcheck="false">ipIfMgr[1.tusrAppInit]restoreIpAddressData():deserialize failed</PRE></DIV><BR /> <BR /> <B>Solution/Workaround</B><BR /> Upgrade to firmware 8.11.01.0014 or higher. <BR /> <BR /> Pre-upgrade workaround: <BR /> <BR /> If this issue has already occurred, then a 'show config outfile...' followed by 'configure...' (<A href="http://bit.ly/1h7Itjx" target="_blank" rel="nofollow noreferrer noopener">5035</A>) will reload the configuration into non-volatile memory to restore correct operation. <BR /> <BR /> If an upgrade to version 8.02.01.0012 is planned and the system meets the above-stated preconditions for this issue, then one of these procedures will prevent the problem from occurring upon upgrade:<UL> <LI>If running firmware within the 7.11-8.01 range; then before the upgrade take any step to change the overall interface configuration, including but not limited to creating/deleting an interface, or adding 'shutdown' or 'no shutdown' to an interface. -or- </LI><LI>If running any pre-8.02 firmware version; then after issuing 'set boot system...' and specifying "no reset" during upgrade (<A href="http://bit.ly/I1gVOa" target="_blank" rel="nofollow noreferrer noopener">12740</A>), issue 'show config outfile...' followed by 'configure...' (<A href="http://bit.ly/1h7Itjx" target="_blank" rel="nofollow noreferrer noopener">5035</A>) in order to boot onto firmware 8.02.01.0012 with the refreshed configuration.</LI></UL> Mon, 02 Dec 2013 00:11:00 GMT FAQ_User 2013-12-02T00:11:00Z https://community.extremenetworks.com/t5/faqs/s-series-f-w-8-02-01-0012-upgrade-leaves-ip-interface-failed/m-p/51916#M751 Article ID: 15033 <BR /> <BR /> <B>Products</B><BR /> S-Series, firmware 8.02.01.0012 <BR /> <BR /> <B>Changes</B><BR /> One or more interfaces were created/configured using any firmware 7.00-7.03 (pre-7.11) version.<BR /> Then <I>if</I> the system was upgraded to within the firmware 7.11-8.01 range (this may or may not have occurred), no interface changes were made there.<BR /> Then the system was upgraded to firmware 8.02.01.0012. <BR /> <BR /> <B>Symptoms</B><BR /> IP addresses created using pre-7.11 firmware fail to be applied to their interfaces during firmware 8.02.01.0012 system boot. <BR /> <BR /> When such an IP address fails, the affected IP interface is not accessible and an error message ('show support') displays; for example:<BR /> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">Message</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">9/248</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">Syslog Message</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">08.02.01.0012</PRE></DIV> <DIV class="threadCode"><B>code:</B><PRE spellcheck="false">04/12/2013 11:32:17</PRE></DIV><BR /> &lt;<DIV class="threadCode"><B>code:</B><PRE spellcheck="false">3</PRE></DIV>&gt;<DIV class="threadCode"><B>code:</B><PRE spellcheck="false">ipIfMgr[1.tusrAppInit]restoreIpAddressData():deserialize failed</PRE></DIV><BR /> <BR /> <B>Solution/Workaround</B><BR /> Upgrade to firmware 8.11.01.0014 or higher. <BR /> <BR /> Pre-upgrade workaround: <BR /> <BR /> If this issue has already occurred, then a 'show config outfile...' followed by 'configure...' (<A href="http://bit.ly/1h7Itjx" target="_blank" rel="nofollow noreferrer noopener">5035</A>) will reload the configuration into non-volatile memory to restore correct operation. <BR /> <BR /> If an upgrade to version 8.02.01.0012 is planned and the system meets the above-stated preconditions for this issue, then one of these procedures will prevent the problem from occurring upon upgrade:<UL> <LI>If running firmware within the 7.11-8.01 range; then before the upgrade take any step to change the overall interface configuration, including but not limited to creating/deleting an interface, or adding 'shutdown' or 'no shutdown' to an interface. -or- </LI><LI>If running any pre-8.02 firmware version; then after issuing 'set boot system...' and specifying "no reset" during upgrade (<A href="http://bit.ly/I1gVOa" target="_blank" rel="nofollow noreferrer noopener">12740</A>), issue 'show config outfile...' followed by 'configure...' (<A href="http://bit.ly/1h7Itjx" target="_blank" rel="nofollow noreferrer noopener">5035</A>) in order to boot onto firmware 8.02.01.0012 with the refreshed configuration.</LI></UL> Mon, 02 Dec 2013 00:11:00 GMT https://community.extremenetworks.com/t5/faqs/s-series-f-w-8-02-01-0012-upgrade-leaves-ip-interface-failed/m-p/51916#M751 FAQ_User 2013-12-02T00:11:00Z