https://community.extremenetworks.com/t5/firmware/updating-ap230-failed/m-p/51918#M3 I have now resolved this issue by downloading the latest firmware (10.4r.3) from the Extreme Portal and updating the AP230 via the Web UI.<BR /><BR />Note - I did have to enable "<SPAN>Allow sites to be reloaded in Internet Explorer mode (IE mode)" in Edge and then select "Reload in Internet Explorer mode" for AP Web UI.</SPAN> Wed, 20 Jul 2022 14:13:00 GMT AndyD 2022-07-20T14:13:00Z https://community.extremenetworks.com/t5/firmware/updating-ap230-failed/m-p/51917#M2 Hi,<BR /><BR />I have just added an Aerohive AP230 to our ExtremeCloud IQ Pilot and the O/S Version is shown as 6.2.1.0 (6.2r1a) however, whichever O/S version I attempt to update to I see "Device Update Failed", then "The Aerohive device was unable to save the image to flash memory.".<BR /><BR />Is there a way for me to manually update this AP, then Onboard again?<BR /><BR />Many thanks, Andy Mon, 18 Jul 2022 14:32:00 GMT https://community.extremenetworks.com/t5/firmware/updating-ap230-failed/m-p/51917#M2 AndyD 2022-07-18T14:32:00Z https://community.extremenetworks.com/t5/firmware/updating-ap230-failed/m-p/51918#M3 I have now resolved this issue by downloading the latest firmware (10.4r.3) from the Extreme Portal and updating the AP230 via the Web UI.<BR /><BR />Note - I did have to enable "<SPAN>Allow sites to be reloaded in Internet Explorer mode (IE mode)" in Edge and then select "Reload in Internet Explorer mode" for AP Web UI.</SPAN> Wed, 20 Jul 2022 14:13:00 GMT https://community.extremenetworks.com/t5/firmware/updating-ap230-failed/m-p/51918#M3 AndyD 2022-07-20T14:13:00Z