https://community.extremenetworks.com/t5/general-discussion/support-during-covid-19/m-p/7717#M221 <P>Dear Valued Customer,</P><P>As all companies continue to navigate the Covid-19 situation globally, our teams are here (remotely) to assist you and your company in any of your Service Delivery needs such as needing technical troubleshooting and/or replacements of defective gear (RMA’s).</P><P>During this time we will continue to do everything we can to deliver replacement products to you as quickly as possible.&nbsp; However, due to events beyond our control, we have experienced some delays, which may continue to arise, depending on the situation within your country and region.&nbsp; Our teams will continue to provide ETA’s (estimated time of arrival) for shipment delivery to allow you to plan for accepting the replacement shipment.</P><P>We've created a knowledge article that we'll continue to update over the next few weeks.<BR />You can find it here: <A href="https://extremeportal.force.com/ExtrArticleDetail?an=000085088" target="_blank" rel="nofollow noreferrer noopener">https://extremeportal.force.com/ExtrArticleDetail?an=000085088</A></P><P>If you have any questions and/or concerns please reach out to any of our Service Specialists.</P><P>Thank you</P><P>Extreme Networks</P> Wed, 18 Mar 2020 15:48:00 GMT Ron_Huygens 2020-03-18T15:48:00Z https://community.extremenetworks.com/t5/general-discussion/support-during-covid-19/m-p/7717#M221 <P>Dear Valued Customer,</P><P>As all companies continue to navigate the Covid-19 situation globally, our teams are here (remotely) to assist you and your company in any of your Service Delivery needs such as needing technical troubleshooting and/or replacements of defective gear (RMA’s).</P><P>During this time we will continue to do everything we can to deliver replacement products to you as quickly as possible.&nbsp; However, due to events beyond our control, we have experienced some delays, which may continue to arise, depending on the situation within your country and region.&nbsp; Our teams will continue to provide ETA’s (estimated time of arrival) for shipment delivery to allow you to plan for accepting the replacement shipment.</P><P>We've created a knowledge article that we'll continue to update over the next few weeks.<BR />You can find it here: <A href="https://extremeportal.force.com/ExtrArticleDetail?an=000085088" target="_blank" rel="nofollow noreferrer noopener">https://extremeportal.force.com/ExtrArticleDetail?an=000085088</A></P><P>If you have any questions and/or concerns please reach out to any of our Service Specialists.</P><P>Thank you</P><P>Extreme Networks</P> Wed, 18 Mar 2020 15:48:00 GMT https://community.extremenetworks.com/t5/general-discussion/support-during-covid-19/m-p/7717#M221 Ron_Huygens 2020-03-18T15:48:00Z