topic RE: Change Email on Extreme Portal in General Discussion

Change Email on Extreme Portal

Frank — Thu, 02 Nov 2017 16:20:00 GMT

I would like/need to change my email address on the portal (extremeportal.force.com), but clicking on the "change email" link in my profile only gets a "404" (https://extremeportal.force.com/ExtrChangeEmail)

Didn't want to open a TAC case for that... thanks for any pointers!

Frank

RE: Change Email on Extreme Portal

Drew_C — Thu, 02 Nov 2017 20:14:00 GMT

Hi Frank,
This is a new one on me, so thanks for letting us know something isn't working right. This is being sent along to the portal team for review right now.

RE: Change Email on Extreme Portal

Ken_Thomas — Thu, 02 Nov 2017 23:04:00 GMT

Frank, Thanks for sharing this with us, I will work on getting that 404 fixed - if you need your email changed, that can be a pretty complicated process depending on the circumstances we have to do different things. You can email portal@extremenetworks.com and tell the full story situation (is it domain change for entire company, was there an acquisition/merger with another company, did you leave the company, and so forth) and then we can get it done properly. I will try to get enough details together to author a knowledge article on this topic.