Learning Account creation issue

baf4846 — Tue, 16 Jun 2026 10:05:06 GMT

Hello Everyone,

I am trying to register for an Extreme Networks learning account so I can access training and start learning Extreme Networks technologies.

Over the past few days, I have created two separate accounts using different email providers (Gmail and Outlook/Hotmail). The registration appears to complete successfully, but I never receive the account verification email or password reset email. I have checked my spam/junk folders and waited several days, but no emails have arrived.

I have also tried using different browsers, devices, and even a VPN, but the issue remains the same.

Has anyone else experienced this problem recently? Is there a known issue with account activation emails, or is there a support team that can assist with activating my account?

Any help would be greatly appreciated.

Thank you.

Re: Learning Account creation issue

Ole — Tue, 16 Jun 2026 12:24:42 GMT

Hi,

to set up an account for the Extreme Academy, you must use a company email address (business domain). Personal email addresses like Gmail, Yahoo, or Outlook are generally not permitted or recognized for accessing corporate training portals.

Regards

topic Re: Learning Account creation issue in General Discussion

Learning Account creation issue

Re: Learning Account creation issue