topic RE: Wireless Planner / RF Planner login Fail in General Discussion

Wireless Planner / RF Planner login Fail

Andre_Brits_Kan — Mon, 02 Oct 2017 12:14:00 GMT

Hi Community

I have an issue logging into the RF Planner tool.
My credentials worked fine last week but this week it claims "Invalid credentials".

I have been in contact with another two engineers and they are experiencing the same issue.
Both of them could still login last week but today they also recieve "Invalid Credentials"

Does anyone else have the same issue with the tool??

(I am desperately needing to complete some plans) 

RE: Wireless Planner / RF Planner login Fail

Francois_Scheun — Mon, 02 Oct 2017 12:28:00 GMT

Hi guys

Further to the above the portal does not allow for country selection prior to login. Login attempt with previously working credentials fails for me too.

Need to access this urgently.

Regards,
Francois

RE: Wireless Planner / RF Planner login Fail

Jason1 — Tue, 03 Oct 2017 19:20:00 GMT

Andre and Francois,

I had problems yesterday too but it is now working for me. Can you let us know if this is still not working?

Thank you,
Jason

RE: Wireless Planner / RF Planner login Fail

Andre_Brits_Kan — Tue, 03 Oct 2017 19:21:00 GMT

All working yes thank you Jason

RE: Wireless Planner / RF Planner login Fail

Thomas_Wu — Tue, 14 Aug 2018 15:46:00 GMT

Hi, Community,

I have an issue with logging into the RF Planner Tool. My credentials worked fineI last hour but it claim " invalid credentials" when I try to login now. it has any use or number of created plan limitation ?

Regards ,
Thomas

RE: Wireless Planner / RF Planner login Fail

Uziel_Blanco — Tue, 14 Aug 2018 15:46:00 GMT

I have too the problem with "invalid credentials" 

RE: Wireless Planner / RF Planner login Fail

Jason1 — Wed, 15 Aug 2018 03:35:00 GMT

Thomas and Uziel,

This is being looked into and we will update this thread with more information as soon as possible.

Thank you,
Jason

RE: Wireless Planner / RF Planner login Fail

Jason1 — Wed, 15 Aug 2018 16:24:00 GMT

Thomas and Uziel,

I believe access is working, I have been able to login, can you please try again and let us know if you still cannot log in.

Thank you,
Jason

RE: Wireless Planner / RF Planner login Fail

Uziel_Blanco — Wed, 15 Aug 2018 16:24:00 GMT

Si, ayer en la noche pude por fin acceder a la plataforma correctamente, pero parte de la información que ya había guardado se perdió.

RE: Wireless Planner / RF Planner login Fail

Ronald_Dvorak — Wed, 15 Aug 2018 16:24:00 GMT

Google translate...

Yes, last night I could finally access the platform correctly, but part of the information I had already saved was lost.

RE: Wireless Planner / RF Planner login Fail

Thomas_Wu — Thu, 16 Aug 2018 14:47:00 GMT

Hi Jason,

it's work and I used it to create RF plan for my project yesterday.

Thank you.
Thomas

RE: Wireless Planner / RF Planner login Fail

Konrad_PL — Mon, 01 Mar 2021 18:24:00 GMT

Is this tool sill available or not?