https://community.extremenetworks.com/t5/general-discussion/rma-summit-x650-ac-psu/m-p/8224#M728 Hi. I need to do a RMA process for a Summit X650 AC PSU. I must first send the defective part to extreme in order to deliver me the replacement part?<BR /> <BR /> Wed, 26 Aug 2015 21:25:00 GMT Ivan_Guzman 2015-08-26T21:25:00Z https://community.extremenetworks.com/t5/general-discussion/rma-summit-x650-ac-psu/m-p/8224#M728 Hi. I need to do a RMA process for a Summit X650 AC PSU. I must first send the defective part to extreme in order to deliver me the replacement part?<BR /> <BR /> Wed, 26 Aug 2015 21:25:00 GMT https://community.extremenetworks.com/t5/general-discussion/rma-summit-x650-ac-psu/m-p/8224#M728 Ivan_Guzman 2015-08-26T21:25:00Z https://community.extremenetworks.com/t5/general-discussion/rma-summit-x650-ac-psu/m-p/8225#M729 Hi Ivan,<BR /> <BR /> It depends on the service contract coverage level of the X650. Most service contracts include advanced hardware replacement, but not all. If you <A href="https://extranet.extremenetworks.com/mysupport/ocm/pages/rma.aspx" target="_blank" rel="nofollow noreferrer noopener">open an RMA</A> for this, someone will be able to assist with your options.<BR /> <BR /> Also, see the article below for more infomration on the RMA process.:<BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/Return-Material-Authorization-RMA-Process-and-FAQ/" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/Return-Material-Authorization-RMA-Process-...</A><BR /> <BR /> -Brandon Wed, 26 Aug 2015 21:31:00 GMT https://community.extremenetworks.com/t5/general-discussion/rma-summit-x650-ac-psu/m-p/8225#M729 BrandonC 2015-08-26T21:31:00Z