topic Re: Support lookup by serial number in General Discussion

Support lookup by serial number

Mark_B — Thu, 26 Mar 2020 22:04:38 GMT

Is there a way through the Extreme Networks portal to look up a serial number and find out the support information on that equipment? I do not have contract information.

Re: Support lookup by serial number

Alexandr_P — Thu, 26 Mar 2020 23:19:44 GMT

Hello!

Best way I was find - it’s try to open case and in section “check serial number” you will see - support and warranty active or not and till what term.

Thank you!

Re: Support lookup by serial number

Mark_B — Fri, 27 Mar 2020 02:56:57 GMT

Great Alexandr! I appreciate your help and can now access the information I need.