topic Re: There is no possibility to follow link within topic in General Discussion

There is no possibility to follow link within topic

Alexandr_P — Mon, 22 Mar 2021 22:10:46 GMT

Hello!

Recently there is no possibility to follow web-link within HUB’s topic.

When try to follow the link - we have “https://extremeportal.force.com/ExtrSearch?q=#t=Knowledge&sort=relevancy” with blank search line.

Thank you!

Re: There is no possibility to follow link within topic

SamPirok — Tue, 23 Mar 2021 02:48:43 GMT

Hi @Alexandr P, I’d like to look in to this for you, could you point me towards a post/link with this issue?

Re: There is no possibility to follow link within topic

Alexandr_P — Tue, 23 Mar 2021 13:51:42 GMT

Hello, Sam!

For example this post -

Post has link with resolutions for issue

when I try to folow link I can see only blank search line

Thank you!

Re: There is no possibility to follow link within topic

SamPirok — Thu, 25 Mar 2021 02:26:28 GMT

Thank you for that example, and for your patience while we looked in to this. I have updated the links on that post to reflect the article they used to reference.

The issue came up because we upgraded our knowledge system around the start of the new year and the links for our articles changed at that time. We did our best to update all the links on the Hub but we have missed a few.

If you find any other links that take you to the blank search page, please let me know and we will update those as well.

Re: There is no possibility to follow link within topic

Alexandr_P — Thu, 25 Mar 2021 13:47:28 GMT

Thank you, Sam!

Re: There is no possibility to follow link within topic

Alexandr_P — Wed, 31 Mar 2021 18:19:08 GMT

Hello, Sam!

Another link has same issue.

Post -

Thank you!

Re: There is no possibility to follow link within topic

SamPirok — Thu, 01 Apr 2021 03:26:04 GMT

Thanks for letting me know, that link should be updated now. Please don’t hesitate to let me know if you find any other broken links!

Re: There is no possibility to follow link within topic

Bareiteraw1991 — Sat, 26 Feb 2022 13:31:58 GMT

Yes make it easy for people to find and follow your great content