topic RE: GTAC via Safari in General Discussion

GTAC via Safari

Antonio_Prado — Mon, 26 Sep 2016 22:35:00 GMT

hi,

opening a GTAC case via Safari is not as smooth as with chrome.
some windows don't appear: for example to add a comment or an attachment

thank you
--
antonio

RE: GTAC via Safari

Ronald_Dvorak — Tue, 27 Sep 2016 12:07:00 GMT

I'm sure the team is interested in the software version that you've used.

RE: GTAC via Safari

Ken_Thomas — Wed, 28 Sep 2016 22:07:00 GMT

Hi Antonio, Sorry you are having trouble with some of the online case management features on safari. I wanted to confirm that you are in fact talking about the online case management on the extranet.extremenetworks website. (We have a beta going on for a new version of the portal.)

RE: GTAC via Safari

Drew_C — Fri, 04 Nov 2016 00:13:00 GMT

Hi Antonio, is this still an issue for you?