topic RE: X450-G2-24p POE Issue in Hero Discussions

X450-G2-24p POE Issue

Rien_van_Maurik — Mon, 20 Dec 2021 11:14:00 GMT

Hello Gtac

Is there a know problem with the X450-G2-24p Switches?

By a customer of us it's for the second time in a few weeks a X450-g2-24p stop with delivering POE,

It's the same problem a before, the "run diagnotics" Fail with "POE check state loop test failed"

because the customer has 36 of these switches I worried that al these switches are getting the same problem.

I will set up a gtac case for this X450-G2-24p

kind regards

Rien

RE: X450-G2-24p POE Issue

Ronald_Dvorak — Mon, 20 Dec 2021 11:29:00 GMT

Just to let you know this is the official forum and not the GTAC.

Here the KB article on how to get in touch with the GTAC.

https://extremeportal.force.com/ExtrArticleDetail?an=000080454

-Ron

RE: X450-G2-24p POE Issue

Rien_van_Maurik — Tue, 21 Dec 2021 13:01:00 GMT

Hello Ron

Thank you for your replay

I'm now talking to Gtac

kind regards Rien