topic RE: extreme 450e booting problem in Network Architecture & Design

extreme 450e booting problem

ahmed_Ahmed — Wed, 02 Aug 2017 18:17:00 GMT

At the beginning it was a problem with my switch Fans
then Then the switch turned off
and i can't have an acces to my switch
i tried to booting the switch with this soltion
https://extremeportal.force.com/ExtrArticleDetail?an=000074969
but without result
If I try to install EXOS (summitX-15.3.3.5.xos) from bootrom it failed with the following error :

download: The image you attempted to load is either not a recovery image or it may be corrupted. Please try again.

RE: extreme 450e booting problem

BrandonC — Wed, 02 Aug 2017 19:37:00 GMT

This is probably a hardware failure. I'd recommend opening up an RMA with GTAC.

RE: extreme 450e booting problem

ahmed_Ahmed — Wed, 02 Aug 2017 20:43:00 GMT

but can we assert that this is a hardware failure 

RE: extreme 450e booting problem

Patrick_Voss — Wed, 02 Aug 2017 21:07:00 GMT

Ahmed,

Based on experience and the fact that you have already tried to reload EXOS through the bootrom we believe this is a hardware issue. You can try to get into the bootrom and type in "boot 3" to see if the diagnostic partition is still active. If that doesn't work then I confirm what Brandon said.

RE: extreme 450e booting problem

ahmed_Ahmed — Thu, 03 Aug 2017 13:15:00 GMT

boot 3 doesn't work too

RE: extreme 450e booting problem

Ram3 — Thu, 03 Aug 2017 13:41:00 GMT

Looks like a hardware failure. Unable to upgrade from BootROM. Raise a GTAC case to process an RMA